Don Wood Ford Lincoln

crooks- stay away! Bought a 08 ford expedition. Vehicle was nothing as represented, bought over the phone as were from Michigan. They lied, removed things from vehicle t Bought a 08 ford expedition. Vehicle was nothing as represented, bought over the phone as were from Michigan. They lied, removed things from vehicle that were in pictures they sent us. When we arrived to pick it up we were rushed right out the door! Trailered back to Michigan. Drove this vehicle for 147.9 miles and found all the things that had been doctored up. 223 miles the engine blew! There response was you bought it as is where is! You'd think being a true ford dealership you'd get honest dealings??? Stay away far far away Kevin and jay are crooked as all get out!!! More

I purchased a new F-350 from Don Wood. Charlie Moore was very helpful as well as all the staff. Your service department brings me back time after time. Thank You very helpful as well as all the staff. Your service department brings me back time after time. Thank You More

The used Ford Diesel pickup driven less than 2000 miles needs $5013 of engine work and the dealership won't stand behind it nor will the guarantee company. They did not make good on their promise. I have d needs $5013 of engine work and the dealership won't stand behind it nor will the guarantee company. They did not make good on their promise. I have done better with a small used care place on a corner lot which replaced a transmission on a 9 year old pickup. More

I was approved for a loan through Roadloans for a decent interest rate. I called CarMax a recommnded stealership. I spoke with a nice salesman and he convinced me to let them run a credit App so they could interest rate. I called CarMax a recommnded stealership. I spoke with a nice salesman and he convinced me to let them run a credit App so they could get me a better rate. They couldnt...I Charged $649 on my credit card to have a car transfered to within an hour of where I live. After a week I called and inquired about the car and they had not even assigned a shipper yet. In the mean time I pulled a Car Fax on the vehicle instead of the AutoCheck and learned that the car was a Theft recovery. Being uncomfortable with that I called and cancelled the transfer. I was told it would take 14-21 Business Days to get my money back because the salesman entered it as a Check and not a Credit Card. In the meantime, I was out the $649 to put down at another dealership. Without enough money to put down it took me 15 days to come up with enough to meet the payment and downpayment requirements to purchase another vehicle. I went to the new dealership (Don Wood Ford) today and was told that they dealt with Santander Bank all the time and could get the interest rate down abit. Wrong. When they went to process the packet from Roadloans, they were told because it was a few days before the expiration date of the approval they would have to pay a fee and there wouldnt be enough time to process the packet. They declined without informing me. They went on to get an approval through another bank for 6% more interest, $100 more a monthly payment because they wanted to sell me Gap Insurance and a warranty. I called Roadloans and was told I would have to re-apply because Don Wood Ford had my approval cancelled. I did and was approved for a lesser purchase price, Higher down payment and Interest rate. All because these so called Stealerships pulled many inquiries and lowered my credit score 15 points. I called Don Wood back today and told them I had a new approval and they wouldn’t even lower their price after screwing me over. Thanks Stealerships, My driveway is empty and 21 days later still out my $649. More

kevin nelson saved me from making a huge mistake buying a used truck from richart ford in columbus. I traded in my old truck to don wood... and am now paying the same payment I was making to richart on thei used truck from richart ford in columbus. I traded in my old truck to don wood... and am now paying the same payment I was making to richart on their 66,000 mile truck on my 26 mile brand new truck. They saved me from making a huge mistake. It is what it is. Thanks Mr. Nelson. John J. Krubl More