Don's Ford
Utica, NY
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343 Reviews of Don's Ford
Quick and easy Everyone was very friendly and helpful. They worked hard to get me a good deal and were quick at doing so. Thank you David Place. Everyone was very friendly and helpful. They worked hard to get me a good deal and were quick at doing so. Thank you David Place. More
Repair service. Finally got the dealership to replace my driver side mirror (folding side mirror would collapse properly but it would unfold 180 degrees backwards and Finally got the dealership to replace my driver side mirror (folding side mirror would collapse properly but it would unfold 180 degrees backwards and not return back to it’s starting position). I brought it in they said they would fix it. They didn’t. Brought it back they said Ford needed pictures of it to cover it under warranty, they took pictures. Didn’t hear anything back for two weeks. Stopped back in, they said they lost the paper work and would resubmit it. Two weeks passed so I stopped back in, they said it’s on the way. Two more weeks go by finally I get a notice in the mail that the part was in. Brought it in they stated it was fixed and replaced the mirror mechanism. While driving it home, checked the mirror to see how it was working and you guessed it, the mirror doesn’t work!! It doesn’t collapse at all. How does the service technician replace a part and not see if it works? This should’ve been an easy fix. More
My second new car Bought a new car, no pressure, answered my questions. Received a good deal, it was a very good experience. I will return to this dealership. Bought a new car, no pressure, answered my questions. Received a good deal, it was a very good experience. I will return to this dealership. More

