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Don's Ford - Service Center

Utica, NY

4.5
174 Reviews
Call Service Center (315) 864-7100

174 Reviews of Don's Ford - Service Center

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October 16, 2024

The service was excellent. They picked up my car at work and delivered it back as promised. They returned it in the time frame promised despite doing some unanticipated mainten More

by PFPBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Don's Ford responded

We're delighted to hear that our team at Don's Ford provided excellent service and met your expectations with the pickup and delivery of your car. Thank you for trusting us with its maintenance, we look forward to serving you again!

October 10, 2024

It was fantastic. I was a bit bold and specific on what I wanted. They found me what I wanted and in my terms. More

by MDSTRAIT
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 11, 2024 -

Don's Ford responded

We're delighted to hear that Don's Ford was able to meet your needs and provide a positive experience. Need anything else? Stop by or give us a shout! We'd love to hear from ya.

October 10, 2024

The Car was done to my satisfaction. Making the appointment was easy and hassle free. More

by BDACONTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Don's Ford responded

Music to our ears! If you need anything else at all, feel free to reach out to us at Don's Ford. We're here to help!

October 08, 2024

Never have had a bad experience with Don's Ford. From salesman Scott to the service department working with Dave to get maintenance, it has been user friendly and like others have said, would refer More

by MRJOEYK95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Swald
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Oct 09, 2024 -

Don's Ford responded

Thanks a million for your review, Joey! We're so glad to hear that Scott and Dave have consistently provided you with great service at Don's Ford. Thank you for your kind words and referrals! If you need anything in the future, feel free to give us a shout.

October 08, 2024

Don's Ford is the absolute best, my salesman was the best I have ever dealt with. Will definitely keep buying vehicles there. Treated me with integrity and respect. More

by MPOTASIEWICZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Potasiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Don's Ford responded

Thank you for taking the time to review Don's Ford! It really means a lot to hear that you’re happy. We look forward to serving you again!

October 03, 2024

I always have a great experience when I go to Don's ford, I dropped off my car and they called when it was ready, I was there each time less the five minutes, Very fast and reliable service More

by LITTLE_RED215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Don's Ford responded

It's great to hear that our team provided you with such a great experience. Thank you for your positive feedback. If there is ever a need, you can always call us or swing by Don's Ford!

October 03, 2024

Fast eazy to work with and very respectful I would recommend to a friend 5 out of 5 More

by MRSOLO87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Potasiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Don's Ford responded

"5 out of 5" brings a smile to our faces. Thank you for such positive feedback. If you need anything down the road, feel free to give us a call or stop by Don's Ford!

October 02, 2024

Excellent service in a timely manner. Friendly and made sure that all my questions were answered More

by BUSCUTS22
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nelson
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Oct 02, 2024 -

Don's Ford responded

Hello! Thanks for your positive feedback! If you need any further assistance, feel free to reach out to us at Don's Ford. We'd be delighted to help you again!

October 02, 2024

My experience with the dealership is that they are Very accommodating. Everyone is so kind. More

by FREDERIN.FOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Don's Ford responded

Thank you for sharing your experience! We are happy to hear that our team at Don's Ford exceeded your expectations. We hope to see you again soon!

October 02, 2024

Great service! Completed quickly and they kept me informed . Very happy with work done on my car and also Don's Ford employees. More

by VARIABLESTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Don's Ford responded

Thank you for the kind words! We're glad to hear that our team at Don's Ford provided quick and informative service. We appreciate your support! Remember, we're here to help if you need anything or have questions!

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