Donley Ford of Galion, Inc.

Great service department We bought our Lincoln in Ashland, and bring it to Galion to be serviced. Larry is always courteous and takes care of us for service every time. We a We bought our Lincoln in Ashland, and bring it to Galion to be serviced. Larry is always courteous and takes care of us for service every time. We appreciate his attentiveness towards us and getting our car service in a timely manner. More

great customer service we were intending just to look at vehicles, not purchase, gary lewis greeted us and was very professional, not pushy, which is important to us and ver we were intending just to look at vehicles, not purchase, gary lewis greeted us and was very professional, not pushy, which is important to us and very knowledgeable about the vehicles in stock. He was very patient as we had many questions and specific needs. after showing us several vehicles we found one that fit our needs. Gary and Tim got our paper work going, processed and the purchase was completed. the next day we found floor mats were missing, went back and Tim made sure we got a brand new set......all of which adds up to an excellent customer experience. We had not dealt with Donley ford before this and have already recommended Donley to several people. Now we are hoping our future actions with Donley will be a great experience also. More

Wonderful experience Purchasing a new car can sometimes be frustrating. However, Tim M. was helpful and patient with us. He wasn't pushy and he listened to our needs befor Purchasing a new car can sometimes be frustrating. However, Tim M. was helpful and patient with us. He wasn't pushy and he listened to our needs before making recommendations and showing us the different options he had available. More

A great experience at Donley Ford of Galion I returned to Donley Ford of Galion due to my positive past experience. The sales associate (Tim Mccane) was friendly, professional, and knowledgeabl I returned to Donley Ford of Galion due to my positive past experience. The sales associate (Tim Mccane) was friendly, professional, and knowledgeable about all vehicles. I never felt pressured to buy a vehicle, but the associate worked to help me find the right vehicle. I would recommend Donley Ford of Galion for anyone in search of a positive buying experience. More

Our service was excellent!! When we go to Donley Ford of Galion, we feel like we are visiting family! Salesman Andy Tilley and Service Department Supervisor Larry Arndt are gr When we go to Donley Ford of Galion, we feel like we are visiting family! Salesman Andy Tilley and Service Department Supervisor Larry Arndt are great at what they do. They are both extremely helpful and both have a wonderful sense of humor! I feel that is important in a customer-salesperson relationship. When you can joke around with someone without causing hard feelings, it makes the transaction go that much smoother! We took our 2015 Mustang in for an oil change and while the service department was working on that, we looked at some trucks. We didn't find a truck, but left happy anyway! More