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Donley Ford of Shelby
Shelby, OH
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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451 Reviews of Donley Ford of Shelby
September 10, 2022
Richelle, Matt and Gage, I can’t thank you enough for everything you did to get me and my family into a safe and reliable car. I wouldn’t recommend anyone else but you guys! Thank you for working with me everything you did to get me and my family into a safe and reliable car. I wouldn’t recommend anyone else but you guys! Thank you for working with me and treating me with compassion. You guys are amazing and I will forever be a customer to Donley Ford in Shelby!! More
by Emilychelski1
Employees Worked With
Gage Schroeder, Matt Weiss, Richelle Schunatz
Helpful September 06, 2022
There was a delay in the manufacturing of my new Ford Maverick but the people at Donley stayed on top of keeping me updated and were more than willing to look into it and answer any questions I had along Maverick but the people at Donley stayed on top of keeping me updated and were more than willing to look into it and answer any questions I had along the way. More
by Branden Atkinson
Employees Worked With
Dan Reese, Gage Schroeder
Verified CustomerAugust 25, 2022
The sales lady was extremely nice and helpful absolutely worked well with us. With that being said I brought the vehicle home put it on a lift and instantly found that a rear spring was cracked very noticea worked well with us. With that being said I brought the vehicle home put it on a lift and instantly found that a rear spring was cracked very noticeable I was able to hear it the second it left the ground. On top of that the second I hooked my scanner up to it, it had faults in the transmission for 3rd clutch solenoid. The tires vibrate pretty bad which Indicates that they were not properly balanced. Now I also know when you buy a used car your buying problems I'm no stranger to that, what really irritates me is that you can very clearly see this vehicle was barley looked over before it was sold and when doing the final paper work I asked if there was an issue with something dose it have a 30 day or 1000 mile warranty I was answered with a " no if something was wrong with the car you traded in can we come and get ours back " More
by Joshuaprihoda
Employees Worked With
Gage Schroeder, Richelle Schunatz
August 16, 2022
The employees are very pleasant and professional. It is close to home. I will continue to make this my ford dealership for all my needs. It is close to home. I will continue to make this my ford dealership for all my needs. More
by lakotadsm
Employees Worked With
Gage Schroeder, Cameron Hartge, Ben Sponsler
August 13, 2022
Very kind and pleasant sales person. Good fair prices, up front with any questions we had and did their beat to answer honestly Good fair prices, up front with any questions we had and did their beat to answer honestly More
by 2017frazeeg
Employees Worked With
Richelle Schunatz
August 12, 2022
Would not honor their verbal deal to repair the dent in the Acura. I have contacted the main location in Ashland with absolutely zero results. Go to a different dealership and save yourself the headache of the Acura. I have contacted the main location in Ashland with absolutely zero results. Go to a different dealership and save yourself the headache of dealing with dishonest and untrustworthy people. Gage and Rochelle are complete liars. More
by jodycole40
Employees Worked With
Gage Schroeder, Richelle Schunatz
