Donnell Ford Lincoln of Salem

Thank you Mark was amazing and worked for me to get my son in a car. 100% A+ service. Would definitely go back to him for my next car Mark was amazing and worked for me to get my son in a car. 100% A+ service. Would definitely go back to him for my next car More

Excellent I gave this company and my salesman a 5 star rating! Marc Beckett is the best one out there! Even went out of their way to get my oil changed! Thank I gave this company and my salesman a 5 star rating! Marc Beckett is the best one out there! Even went out of their way to get my oil changed! Thank you so much! More

I had the best experience ever today. Got the best deal an. The best service ever. This was a return to Donnell for us and will recommend them to all that needs a vehicle. They were exceptional in all aspects The best service ever. This was a return to Donnell for us and will recommend them to all that needs a vehicle. They were exceptional in all aspects of service. More

Very nice people Mark was easy to talk to and a great help The people working at Salem Lincoln dealership were extremely accommodating and worked with me to get the best deal I left feeling confident in my dec The people working at Salem Lincoln dealership were extremely accommodating and worked with me to get the best deal I left feeling confident in my decision on buying and trading in More

Great sales Great service Thank you Marc Beckett for recognizing the exact car I wanted. Even though I am your mom you remembered what I was looking for and as soon as it came Thank you Marc Beckett for recognizing the exact car I wanted. Even though I am your mom you remembered what I was looking for and as soon as it came in you called. Love my new Lincoln MKX More

Great experience. We worked with Marc Beckett and he was great. Didn't try to over sell and was very up front about everything. Great experience and will go back to Mar We worked with Marc Beckett and he was great. Didn't try to over sell and was very up front about everything. Great experience and will go back to Marc in the future and recommend him to anyone who is looking for a car. The whole dealership seemed friendly and the manager Jim was also helpful to us. Great place to do business. More

Thank you 🤗 Thank you Marc at Donnell Ford for putting me in my new 2017 Ford Escape. I absolutely love it! Next time we are in need of a new vehicle we know whe Thank you Marc at Donnell Ford for putting me in my new 2017 Ford Escape. I absolutely love it! Next time we are in need of a new vehicle we know where to come first.... Donnell Ford Salem! More

Making the decision to Lease a Lincoln MKX Our salesman, Don Creed, made us feel at ease right from the start. He answered all of our questions and he never once tried to pressure us. This was Our salesman, Don Creed, made us feel at ease right from the start. He answered all of our questions and he never once tried to pressure us. This was the best experience we have ever had when shopping for a new vehicle. We will recommend, Donnell Ford Lincoln of Salem, to anyone of our friends who are looking for a good deal. Jeff Acierno, is also one who does his best to make the paper work part of the deal, as pleasant as possible. Thank you, Donnell Ford Lincoln of Salem. More

Poor service on recall issues!! Took vehicle to the dealership on a recall, removed my transmission twice, price for repairs went from 200 to 800 after the manager said they thought Took vehicle to the dealership on a recall, removed my transmission twice, price for repairs went from 200 to 800 after the manager said they thought all was good but had made a mistake by not replacing the part that was bad, then wanted me to pay 600 more dollars. After I paid the bill I asked if it had any kind warranty, he told me once I hit the street I was on my own!!?? So I guess that means you can fix it half assed because there is no warranty?? Had some issue after I left I returned and talked with service manager about it and he said there was no way he was going to work on my vehicle, he was done with it and would not work on it again or even look at the problem I had. Unfortunately I was about to buy a new truck from these folks and I had to tell the salesperson marc Beckett that I thought it would not be a good idea to buy from them considering the attitude the service manager had shown on a recall repair!! Now that's representing Ford in a big way!! Mark Beckett treated me very well and was very helpful, as for the service manager he was the very unprofessional and surely gave this dealership a black eye. I am sure I was not the first to have a bad experience with this person. I really am considering buying a Chevy or a Nissan and surely won't buy from this dealership. Should have went to Sarchionne!! More

amazing service and friendliness of the staff. i am overall very satisfied with my new car and the above average service i received from Marc! Friendly atmosphere of the dealership and sincerity of i am overall very satisfied with my new car and the above average service i received from Marc! Friendly atmosphere of the dealership and sincerity of the staff is what sealed the deal! More