Dorsett Hyundai

Dorsett Hyundai responded

Thank you, Mark, for the outstanding 5-star review and for sharing your recent service visit experience at Dorsett Hyundai in Terre Haute, Indiana! We’re glad to hear that even arriving early didn’t delay your visit—and that our team got you in quickly with friendly service, transparent pricing, and excellent communication throughout. At Dorsett Automotive, we’ve proudly served the community since 1958 as a locally owned, fourth-generation dealership, and we’re committed to making every service appointment efficient, honest, and stress-free. Whether it’s routine maintenance, diagnostics, or repairs, our goal is always A+ service—just like the one you experienced. Thanks again, Mark! We appreciate your recommendation and look forward to your next visit. #DorsettHyundai #HyundaiServiceTerreHaute #FastFriendlyAutoService #AutoRepairDoneRight #ServiceYouCanTrust #DorsettAutomotive

Dorsett Hyundai responded

Thank you for the feedback. I’m sorry to hear you were disappointed with your service visit. Even when the battery and filter test out OK, we want the overall experience and communication to be clear and helpful. If you’re open to it, please give me a call at 812-240-3182 so I can review your visit notes and better understand what happened and what we can do to improve. Dan Higgins Director of Operations

Dorsett Hyundai responded

Thank you for sharing your feedback with us. We’re sorry to hear that your recent visit to Dorsett Hyundai didn’t meet your expectations, especially regarding the way your concern was addressed. That is not the kind of experience we aim to provide. We sincerely apologize if you felt dismissed — every customer's concern matters, and your comfort and confidence in your vehicle are very important to us. Our technician did perform a thorough inspection of your A/C system. When tested, the system produced vent temperatures as low as 41.4°F, which indicates the air conditioning is cooling properly and functioning within manufacturer specifications. The technician also noted that switching your setting to “recirculate” instead of “fresh air” helped the system reach optimal performance faster — which may improve your everyday experience. We understand that you know your vehicle best, especially as it’s new and you're driving it daily. While no mechanical issue was found, we encourage you to reach out directly if the concern persists or if you'd like us to re-evaluate the system with you present. Our goal is not only to resolve any issue but to make sure you feel heard and supported. Thank you again for bringing this to our attention. We appreciate your business and the opportunity to improve. #DorsettHyundai #CustomerCare #ACService #TerreHauteDealership #FamilyOwnedSince1958 #HyundaiServiceExperts #WabashValleyAutomotive

Dorsett Hyundai responded

Thank you for your fantastic 5-star review of Dorsett Hyundai! We’re thrilled to hear that you found our dealership modern and friendly during your used car purchase in Terre Haute, Indiana. At Dorsett Automotive, a fourth-generation family-owned dealership since 1958, we take pride in offering the largest selection of used cars in the Wabash Valley, alongside new Nissan, Hyundai, and Mitsubishi vehicles. We’re delighted that Kainen Reyher and our sales team provided informative and helpful service, making your experience enjoyable. We appreciate your feedback on our sales price transparency, trade-in experience, and purchase process, and we’ll continue to strive for excellence. Whether you need service for your vehicle or are exploring our extensive inventory, we service all makes and models, no matter where you bought them. Visit us again at Dorsett Automotive in Terre Haute for top-notch service and unbeatable selection! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #UsedCarsTerreHaute #WabashValleyAutos

Dorsett Hyundai responded

Dear Valued Customer, Thank you for your glowing 5-star review of Dorsett Hyundai! We’re thrilled to hear that you experienced excellent customer service during your service visit in Terre Haute, Indiana, and that Koby Bohnert was awesome in assisting you. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive is proud to offer top-tier service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. Your high recommendation and kind words about our service price transparency, workmanship, and communication mean the world to us. We’re honored to be your trusted choice for all your auto needs and look forward to welcoming you back to Dorsett Hyundai! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

Dorsett Hyundai responded

Thank you for your fantastic 5-star review of Dorsett Hyundai! We’re delighted to hear that you found our team, including Koby and Michael Driver, to be professional, friendly, and courteous during your service visit in Terre Haute, Indiana. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive takes pride in offering top-notch service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. Your high recommendation and kind words about our service price transparency, workmanship, and communication mean the world to us. We’re honored to be your go-to for all your auto needs and look forward to welcoming you back to Dorsett Hyundai! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

Dorsett Hyundai responded

Thank you for your 5-star review of Dorsett Hyundai and for sharing your feedback about your service visit in Terre Haute, Indiana. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive is committed to providing top-quality service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. We’re pleased to hear that you were satisfied with the service price transparency, workmanship, and communication. We sincerely apologize for the longer-than-expected service time and appreciate your patience. Your input helps us improve, and we’ll work to ensure faster service in the future. Thank you for recommending us, and we look forward to serving you again at Dorsett Hyundai! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

Dorsett Hyundai responded

Thank you for your wonderful 5-star review of Dorsett Hyundai! We’re thrilled to hear that our service team provided great service and kept you well-informed about your vehicle’s needs during your visit in Terre Haute, Indiana. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive is proud to offer exceptional service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. We appreciate your kind words about our service price transparency, workmanship, and communication, and we’ll strive to make your next visit even quicker. Thank you for recommending us, and we look forward to serving you again at Dorsett Hyundai! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

Dorsett Hyundai responded

Thank you for the fantastic 5-star review and for trusting Dorsett Hyundai in Terre Haute, Indiana with your vehicle service needs! We’re thrilled to hear that your experience began with a warm welcome and outstanding service from our dedicated team. As a family-owned dealership proudly serving the Wabash Valley since 1958, it means everything to us to provide a transparent, respectful, and customer-first approach. Your shout-out to Trever, our Service Department Manager, is greatly appreciated — he works hard to deliver top-tier care during every visit. We’re glad you found our service pricing transparent, workmanship excellent, and our communication strong. While we acknowledge your feedback on service time, we’ll continue working to streamline our process while maintaining the highest quality of care. Whether you're visiting us for vehicle maintenance or browsing our selection of new Nissan, Mitsubishi, and Hyundai vehicles, or exploring why we’re the largest used car dealer in the Wabash Valley, we’re here to exceed expectations. Thanks again for choosing Dorsett Automotive — we look forward to serving you again soon! 🚗💼 #DorsettAutomotive #TerreHauteCarService #HyundaiService #FamilyOwnedDealership #WabashValleyAutoSales #NissanMitsubishiHyundaiTerreHaute #UsedCarsTerreHaute

Dorsett Hyundai responded

Thank you, for the amazing 5-star review and for choosing Dorsett Hyundai in Terre Haute, Indiana for your recent service visit! We’re so glad to hear you experienced professional, timely service from start to finish. Shout-out to Austin and the rest of our dedicated team for making your visit smooth and stress-free. Providing clear communication, upfront pricing, and high-quality workmanship are all core parts of our commitment to excellence — and we’re thrilled to know we hit the mark in every category! As a family-owned business serving the Wabash Valley since 1958, we take pride in delivering top-tier care whether you're here for routine maintenance, repairs, or exploring our wide selection of new Nissan, Mitsubishi, and Hyundai vehicles. Plus, with our unmatched inventory, it's easy to see why we’re the largest used car dealer in the region. We truly appreciate your recommendation and look forward to seeing you again soon at Dorsett Hyundai! #DorsettHyundai #TerreHauteAutoService #FamilyOwnedSince1958 #WabashValleyDealership #HyundaiServiceExperts #LargestUsedCarDealer #NissanMitsubishiHyundaiIN