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Douglass Subaru

Waco, TX

4.9
32 Reviews

2501 W. Loop 340

Waco, TX

76712

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32 Reviews of Douglass Subaru

February 18, 2024

I bought a Subaru Forester Wilderness from Douglass Subaru on 1-12-24. Then I discovered an extra benefit. This dealership offers a special tutorial. After driving the Subaru for a few days or weeks, t More

by marilynhill
Recommend Dealer
Yes
Employees Worked With
Sierra Watson
January 20, 2024

Prior to my purchase of a Subaru Forester Wilderness on 1-12-24, Sales Manager Apryl Herbert provided accurate information in a forthright, no nonsense, manner. She presented details and sufficient options More

by marilynhill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Hinton, Apryle Herbert, Sierra Watson
December 14, 2023

Excellent Experience buying the Subaru Forester that I wanted! Casey and Cody were very helpful and go the extra mile to be sure You have what you like. More

by ekwallcarla1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cody and John Keen, Casey Monroe
September 14, 2023

Came for first service of my wife's Forester that was bought at another Dealership. The experience was great only took about 40-45 minutes will definitely return and recommend Douglass Subaru More

by 56danparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 13, 2023

Alex sold me my 2023 Impreza he was very knowledgeable and helped get exactly what i wanted. everyone at the dealership was very friendly; Alex scheduled my first oil change, when I took it in the service More

by dannycirilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Ely, Levi Douglass, Montana Branscum, Apryle Herbert
September 06, 2023

This dealership made purchasing my Crosstrek super easy. From start to finish. The salesman followed up with me several times and I even got to go back a few days for a tutorial to make sure I knew how all More

by melindaval
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Monroe, Montana Branscum, Apryle Herbert, Sierra Watson
August 10, 2023

Great people! Everyone came and greeted me and made me feel very comfortable. They answered all my questions. I told them what my dream car was and there it was. T More

by sherrecathey56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Benitez, Montana Branscum
July 12, 2023

A truly amazing sales professional in Brent . Really felt like he cared more about us than the sale of a car. More

by Sclaurenti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Montana …, Brent Brendemuehl, Apryle Herbert
June 13, 2023

Very pleased with the service department for thoroughness and assistance during my maintenance visits and from sales for my new car assistance. More

by BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, cant recall the names. , Garry Ely
Jun 13, 2023 -

Douglass Subaru responded

We are proud to serve our community and we aim to exceed expectations. Thank you for patronage and for your thoughtful review!

June 12, 2023

Fast friendly and service is excellent. My car developed a strange noise and George was able to get me in on short notice on a Saturday morning and resolve the issue. More

by Markphall60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pelonis
Jun 13, 2023 -

Douglass Subaru responded

Thank you for taking the time to leave a kind review! We appreciate your patronage and hope to serve you for many years to come.

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