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Douglass Subaru

Waco, TX

4.9
32 Reviews

2501 W. Loop 340

Waco, TX

76712

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32 Reviews of Douglass Subaru

February 18, 2023

Great attentention, welcoming, answering any and every question we had. Great car and buy as well as followup of dealership. More

by Pastor Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance in sales and finance manager, both were awesome
February 09, 2023

Very pleasant sales process, without high pressure attempts. When we were ready, they were ready. More

by camccoy03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
December 04, 2022

From start to finish, my experience here was phenomenal. I was very impressed by the level of professionalism from both chance and Brian. I got the vehicle I wanted, payments I was looking for and overall a More

by Dave.baisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mehta, chance
July 25, 2022

Just an average car dealership dedicated to profit and no service after the sale. Was told I would revive a call from the general manager to address my complaint. I have not received the phone call. Would no More

by griffinwn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garry Ely
June 20, 2022

Very helpful and efficient . Answered all my questions regarding what was checked during the service appointment More

by trautmanrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Garry Ely, Levi Douglass
June 18, 2022

Hunter was very good. Called me back on his day off and he even picked my Outback up in Austin. I love my car. More

by suzandrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Ely
June 16, 2022

Great service technicians very good very clean waiting area very nice all in all a great sevice experience More

by rcrathburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Ely
May 12, 2022

They are very attentive to providing excellent service and keep you appraised at every step of the service. More

by donna.leas
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Ely
May 09, 2022

My car was serviced for the first 6 month checkup. The time spent there was very good as well as the waiting area. More

by clarisjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Ely
May 09, 2022 -

clarisjr responded

This is the correct review

May 09, 2022

The staff makes you feel welcome and willing to help in any way! They make your service visits so easy and convenient. They make you feel that they appreciate your choosing Douglas Subaru very much. I w More

by Mjvorderkunz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department