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Dover Mazda

Dover, OH

Overview
Reviews
4.8
1,270 Reviews
Call Dealership (330) 401-2011
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135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

February 23, 2022

Very personable staff and a willingness to help make things right with an older car. More

by Ohio Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
Mar 02, 2022 -

Dover Mazda responded

Thank you for your business and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we understand the needs of our customers and we're here to help with all of your concerns, whether they are with a new vehicle or an older one.

February 23, 2022

They was very friendly and very informative to help and get my service vehicle scheduled as soon as possible. I also attempted to get the same service done at another Mazda Dealership but with NO success. More

by ED6815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Toland
Report | Print
Mar 02, 2022 -

Dover Mazda responded

Thank you for the 5* review! We appreciate you letting us service your vehicle and hope to earn your continued business!

February 22, 2022

The customer service experience was great, and we would highly recommend them to friends and family!! More

by blair.sulentich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, Erik Immel
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Mar 02, 2022 -

Dover Mazda responded

Thank you for your business and thanks for the 5* review! We're glad that your experience with us was memorable and we look forward to seeing you again!

February 20, 2022

Very professional and courteous people from check in to check out. I worked there for a while picking up vehicles and know most of the employees. More

by Susanseif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
February 18, 2022

I have never worked with friendly, knowledgeable, service employees like I have with your workers. I will definitely be back and I will refer several if able. Thanks More

by Skillet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank I think?, Jim Toland
Report | Print
Feb 21, 2022 -

Dover Mazda responded

Thank you for choosing us to service your vehicle and thank you for the 5* review! At Chuck Nicholson GMC Mazda, we do our best to make sure that every guest has the best experience every time. All of our employees are ready to assist you with all of your service and sales needs, and any questions that you have!

February 16, 2022

Very friendly service and did no service without asking first. Quick and very efficient. Thank you More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Report | Print
Feb 17, 2022 -

Dover Mazda responded

Thank you for choosing us as your vehicle's service and maintenance specialists and thanks for the 5* review!

February 10, 2022

Everyone was super helpful and friendly. I was helped as soon as I walked in the door and the service was quicker than I’ve experienced other places. More

by Gracen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Cody Toland
Report | Print
Feb 15, 2022 -

Dover Mazda responded

Thank you for the 5* review! We appreciate your business and are glad that your experience was memorable!

February 02, 2022

Fourth trip in for the issue with my truck the issue is still not resolved. I was basically told that there is no resolution which I feel is pretty much unacceptable. I own a 2021 GMC Canyon this issue has More

by rkbeckr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Toland
Report | Print
Feb 07, 2022 -

Dover Mazda responded

Thank you for reaching out to us. We're sorry for your experience with this GMC Canyon truck. At this time, General Motors does not have a solution to this issue. We will keep you updated about your concern as we learn more.

January 28, 2022

They were efficient and explained everything to me about the recall. The car was fixed in a timely manner. They were very nice More

by Momsieg5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Toland
Report | Print
Feb 01, 2022 -

Dover Mazda responded

Thank you for your business and for the 5* review! At Chuck Nicholson GMC Mazda, we do our best to make sure that you have the best customer experience every time you visit. From the time you walk into our showroom until you drive off of our lot, we do everything we can to make you feel welcome and make sure that all of your questions are answered!

January 27, 2022

I had bought my GMC Acadia at the store that I get it serviced at. I wouldn't take it anywhere else. Everybody is very curtious, knowledgeable, reasonably priced, clean facilities. It's just a good expe More

by Cyndi Meyerhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mast, Jim Toland, Cody Toland
Report | Print
Jan 27, 2022 -

Dover Mazda responded

Thank you for allowing us to help you find the perfect vehicle for you and for trusting us to keep it in top running order! We appreciate your business and the 5* review!

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