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Dowling Toyota of Litchfield

3.0

2 Lifetime Reviews

451 Bantam Road, Litchfield, Connecticut 06759 Directions
Sales: (860) 567-0815

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2 Reviews of Dowling Toyota of Litchfield

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September 26, 2017

"They refused to listen to a noise my car was making"

- Ripped off by greentree

I went to this dealership because my car was making a gurgling noise and when I did they replaced the transmission computer but the car came back with two more prominent noises and when I went back They said they couldn't hear anything , so I said can I take ur guy for a ride like I did the first time I showed them them the noise. (I had to show them the noise because they could hear the noise) so I made appt went back and they said we can't find a noise I said can I take ur guy again and show him? And she said.no he is busy..I couldn't believe my ears!!! I Am their customer standing there willingly wanting to show her the problem and she said no to me I totally couldn't believe it...The service lady Jessica then texted me and asked me to take my vehicle somewhere else for servicing!! I truly believe it did not need the transmission computer and they did it for the money from the warranty and caused two more noises but I don't know that for sure all I can say is who tells the customer know you can't show me what's wrong? And please don't come back not good business!!!

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Recommend Dealer
No
Employees Worked With
Jessica
August 21, 2016

"Honest, responsible and friendly"

- carbuyer

We travel 30 miles to buy our Toyota's and have them serviced by Dowling. These folks are laid back, friendly, professional, competent. and honest.

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Recommend Dealer
Yes
Employees Worked With
I don't remember their names
1
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