Downey Hyundai

I've been taking my car to this dealer for more than 4 years and so far I have been very happy with the service. years and so far I have been very happy with the service. More

They completed the work but it took four hours to change five light bulbs. I also paid over $350 for that service, which was too much in my opinion, and it was more than originally quoted. I appreciate th five light bulbs. I also paid over $350 for that service, which was too much in my opinion, and it was more than originally quoted. I appreciate the work they did but hopefully next time it won't take so long and the price will be more reasonable. More

Always grateful for Jackie for accommodating last minute service requests. Never not choosing Downey Hyundai for all my car services. service requests. Never not choosing Downey Hyundai for all my car services. More

Best service that I have had at any dealership that I've been to when it came to getting my car serviced. Granted I have only been to three, but this one takes the cake. been to when it came to getting my car serviced. Granted I have only been to three, but this one takes the cake. More

As always excellent, the staff very helpful and car was ready at the time set when I leave it. ready at the time set when I leave it. More

Very difficult to get update and every time I called had to spend at least 20 min on call usually to let me know rep was not available and would call back but then would not call back. Also warranty did no to spend at least 20 min on call usually to let me know rep was not available and would call back but then would not call back. Also warranty did not approve all needed repairs so even though some items were fixed still had to tow car home. Rental also took a week to get and was dirtiest rental car I had ever been in. Seats were very stained and drove straight to car wash to at least clean the outside and clean ashes left inside car. The 2 car fresheners they had hanging in car did not mask the smoke smell in the car. I understand the car rental was an outside vendor but Hyundai Downey was the one who set it up. More

Jackie has a great customer services always ready to assist! Thank you Jackie for your kindness! assist! Thank you Jackie for your kindness! More

Very respectful staff and not rude. We went to another dealer before and that one was angry and rude and disrespectful. The reason we purchased with Downey was the comfortable feeling a We went to another dealer before and that one was angry and rude and disrespectful. The reason we purchased with Downey was the comfortable feeling and nice friendly staff. We paid a little more here than the other dealer as we don’t like to feel unsafe and disrespected. Downey staff was awesome More

This place is a joke. They rip people off at service. Took my car to get checked and make sure all fluids were good and everything was running well in my car. I was told e They rip people off at service. Took my car to get checked and make sure all fluids were good and everything was running well in my car. I was told everything was good and two days later my car was over heating and found out it didn't have anti freeze ( something they had “checked”) and the check engine light went on. Took the car back and they said it was a valve. My car was there over a week and charged me about $1,400 for the valve. Finally picked up my vehicle and not even 1 hour later the check engine light went back on and now they want to charge me more and are saying it’s “something else”. This place is a fraud, unprofessional and un ethical. More