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Downey Hyundai
Downey, CA
4,009 Reviews
We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey, Commerce, El Monte and Los Angeles
Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce, El Monte and Los Angeles. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Hyundai model for you. Take a test drive in a Hyundai Sonata, Elantra, Kona, Tucson or Santa Fe and prepare to fall in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Hyundai models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Hyundai experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Downey Hyundai, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Downey to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,009 reviews
March 02, 2022
Extremely disappointed with the customer service provided by Erica Ramos. She sure needs training on how to talk to customers. She should record herself. When it was time to pick up my car. She stated, I onl by Erica Ramos. She sure needs training on how to talk to customers. She should record herself. When it was time to pick up my car. She stated, I only had one free service left. When on the Hyundai website and on the window sticker says it comes with 3 years of 30,000 miles whichever comes first and she said I only entitled to 4 services and that I already used them up because I'm taking my vehicle before it's time to get service. Mind you the car comes with a service reminder and it tells you when it is time to get the vehicle service. Which I brought it up and on a very rude way she stated "Well do you want to pay for it or do you want to use your service". I think she should have chosen her words better or change her tone. Then she said if I had any problems with it to call Hyundai. Big No No!. However, she was really quick at trying to upsell me additional services which I declined because I can get them done at your competitors for way less money. In addition to that, I approached her to ask how much longer it will take to get my car back and she rudely said. I told you it was going to be an hour and 1/2. Definitely dissapointed, I think, I may start taking my car for service to another location and for sure this will be last Hyundai (mind you this is my 3rd Hyundai I have bought). More
by JCGARCIA1969
Verified CustomerEmployees Worked With
Erica Ramos
March 01, 2022
Service was excellent. Friendly and professional , I made an appointment showed up , they took my car for service and after like 1 hour and al half they bought my car washe Friendly and professional , I made an appointment showed up , they took my car for service and after like 1 hour and al half they bought my car washed … I’m happy with the service More
by DANVAL71
Employees Worked With
Customer services
March 01, 2022
They were very helpful. Another customer in front of us took a while in financing, but they helped us and our kids stay entertained as we waited. Another customer in front of us took a while in financing, but they helped us and our kids stay entertained as we waited. More
by CHARLES.J.COHICK
March 01, 2022
Mike B was great to work with on this. He even picked up the extra key fab from my house so I didn’t need to come back. He even picked up the extra key fab from my house so I didn’t need to come back. More
by JUSTIN.MATLAGE
February 28, 2022
Erica in the service department did a great job helping me out. I am very happy with the service done to the car and the customer service Erica gave me. me out. I am very happy with the service done to the car and the customer service Erica gave me. More
by JOHNNY VILLAGRANA
Employees Worked With
Erica - service department
