Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Downey Hyundai

Downey, CA

Overview
Employees
Reviews
Vehicles
4.3
4,707 Reviews
We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey, Commerce, El Monte and Los Angeles Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce, El Monte and Los Angeles. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Hyundai model for you. Take a test drive in a Hyundai Sonata, Elantra, Kona, Tucson or Santa Fe and prepare to fall in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Hyundai models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Hyundai experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Downey Hyundai, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Downey to get the ball rolling today!
Contact Dealership
View Awards

7550 Firestone Blvd

Downey, CA

90241

Directions

By Type

Showing 4,707 reviews

February 25, 2026

Incredible service! My advisor Jose A.Perez was extremely helpful, answering every question and keeping me informed with real-time updates. I really appreciated the cons More

by JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose A. Perez
Report | Print
Feb 25, 2026 -

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 25, 2026

It was awesome Friendly people They took me in and explain everything before anything was done to my car .. More

by ALMA.REYNA
Recommend Dealer
Yes
Report | Print
Feb 25, 2026 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 25, 2026

Sold me a brand new car with lot damages and I had to bug to get them repaired. They didnt even fix them all and returned the car to me unfinished and the front bumper is colored diferently More

by jsoliz640
Recommend Dealer
No
Employees Worked With
Alainea Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alainea Butler
Report | Print
Feb 27, 2026 -

Downey Hyundai responded

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you’ve described. Purchasing a brand-new vehicle should be an exciting and seamless experience, and it’s clear we fell short of that expectation. Lot damage should have been properly addressed before delivery, and it’s unacceptable that you had to repeatedly follow up to have repairs completed. Additionally, returning your vehicle with unfinished repairs and a front bumper that does not match in color is not the standard of quality we aim to provide. We take concerns like this very seriously. Please contact us directly and ask to speak with a member of our management team so we can review the repair work and make this right. We want to ensure the remaining issues are fully resolved and that your vehicle meets the condition you were promised. We appreciate your feedback and the opportunity to correct this.

February 25, 2026

Overcharged me for a tire, left mud in my car, tried to get me to come in to discuss trading in my car even though it made no sense w/ my car's negative equity. More

by SCOTT89119
Recommend Dealer
No
Report | Print
Feb 27, 2026 -

Downey Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for your experience. We’re very concerned to hear that you feel you were overcharged for a tire and that your vehicle was returned with mud inside. That is not the level of care or transparency we aim to provide. We also understand your frustration regarding the conversation about trading in your vehicle, especially if it didn’t align with your financial situation or needs. Your feedback is important to us, and we would appreciate the opportunity to review your invoice, address the pricing concern, and make things right regarding the condition of your vehicle. Please contact us directly at your convenience and ask to speak with a manager so we can resolve this properly. We value your business and hope to have the chance to restore your trust.

February 24, 2026

The appointment was easy to make, the department wasn’t too busy on the Sunday, and I got my car back relatively quickly. All in all, it was nice. More

by NOYFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Feb 24, 2026 -

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 23, 2026

Quick and efficient I really appreciate it how comfortable the waiting area was Thank you More

by Hairbyru
Recommend Dealer
Yes
Report | Print
Feb 24, 2026 -

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 22, 2026

Very respectful Really helpful and good customer service I like the way they way they help me More

by VANESAR.VR87
Recommend Dealer
Yes
Report | Print
Feb 23, 2026 -

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 22, 2026

Had an appointment and they didn't have the piece I needed. Waste of my time. And they moved my car and since I left the dealer my CarPlay doesn't work anymore More

by fergirlz
Recommend Dealer
No
Report | Print
Feb 26, 2026 -

Downey Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 21, 2026

Service was great, did take a little longer Waiting to be called for the pending recalls More

by ERVINRAMOS81
Recommend Dealer
Yes
Report | Print
Feb 22, 2026 -

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 21, 2026

Great place to buy a car. Customer Service was wonderful. All the staff was very friendly. More

by valeanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan B
Report | Print
Feb 22, 2026 -

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

1
2
3
...
471