Downey Hyundai

I think working with the people there was good. My disappointment comes from not having driven the car I was getting before buying it. It would have let me know exactly what I was getting. I had drive disappointment comes from not having driven the car I was getting before buying it. It would have let me know exactly what I was getting. I had driven a few other cars and was expecting to get what all the other had. More

Fast and quick service. Service staff is very friendly and help me get through the buying process very fast. Car is nice and definitely comw back again and help me get through the buying process very fast. Car is nice and definitely comw back again More

The experience and customer service were both solid. The fact that this review needs to be 25 words or more is unnecessary and needs to be improved. fact that this review needs to be 25 words or more is unnecessary and needs to be improved. More

Everything was fine and on schedule. My service coordinator was Essex. Came in for a recall and regular service. Was able to use WiFi to do reading while I waited. coordinator was Essex. Came in for a recall and regular service. Was able to use WiFi to do reading while I waited. More

Great sales person, great attitude, knowledge, like My car, could be bigger, had a recall within the first month, finally got it talking care off car, could be bigger, had a recall within the first month, finally got it talking care off More

Cindy was so helpful and patient. She answered all the questions we have answered was very honest with us too wich I really appreciated. Great service and Great staff! questions we have answered was very honest with us too wich I really appreciated. Great service and Great staff! More

I gave been coming herr since I bought my car. They always treat me like family and are willing to help. I always come here always treat me like family and are willing to help. I always come here More

2 previews oil changes were 5W30 the last oil change was 0W20 put in my vehicle. Manufacturer clearly says 5W20. Dealer could not give me an answer just run around and eventually kicked me out of the buildi 0W20 put in my vehicle. Manufacturer clearly says 5W20. Dealer could not give me an answer just run around and eventually kicked me out of the building not helping. More

I brought my 2020 Hyundai Sonata in on Fri, 4/23 for broken passenger side rear door and it makes clicking and cracking as you open and close the door. Assistant manager, Essex took on my visit and look broken passenger side rear door and it makes clicking and cracking as you open and close the door. Assistant manager, Essex took on my visit and looked at the problem and said they have to report it to Hyundai Corp and let me know what they decided in a week. After a week I haven’t heard from him so I drove to the dealership on 5/5 and saw Essex. Then he went in to Manager’s office to discuss the matter and when he came out he gave me the manager’s business card, Carlos and told me I can contact him by email. On 5/5, I sent an email to Carlos explain the problem but still haven’t heard or response from him. I finally called the dealership again on 5/12 and left a message for general Manager to give me a call and yet no answer!! More

Went for oil change no problems found was out less than two hours Juan salas explains in detail if anything needs to be done in your car two hours Juan salas explains in detail if anything needs to be done in your car More