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Downey Hyundai

Downey, CA

4.3
3,978 Reviews
We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey, Commerce, El Monte and Los Angeles Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce, El Monte and Los Angeles. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Hyundai model for you. Take a test drive in a Hyundai Sonata, Elantra, Kona, Tucson or Santa Fe and prepare to fall in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Hyundai models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Hyundai experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Downey Hyundai, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Downey to get the ball rolling today!
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7550 Firestone Blvd

Downey, CA

90241

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Showing 3,978 reviews

April 12, 2021

I leased a brand new Hyundai Kona EV. I had it for 2 weeks. It's been at least 2 weeks in the service department with barely any communication about the Electronic issue. I'm not impressed! More

by FIGGY7078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Saab
April 12, 2021

I had excellent customer service by Pedro Salas and Andres Ulloa. They both helped me and my family out with getting our cars serviced. I have 3 hyundais at home and needed all 3 serviced at the same More

by juancapulcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Salas and Andres Ulloa
April 11, 2021

On Tuesday 4/6/21 I called dealership to purchase a Santa Fe. Spoke to a Barry and Adam about car and we struck a deal that we both were happy with. Since I live in Vegas, I would need to go down there to pi More

by vegaspaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe Saab
Apr 13, 2021 -

Downey Hyundai responded

We're sorry to hear about your experience with our dealership. We do not believe in deceptive tactics. We're here to earn the trust and business of everyone who interacts with our dealership. After looking into the details and explain what happened, I believe paperwork was sent to you after the numbers were agreed upon. The papers sent needed to be notarized and sent back to the dealership. But you had decided to hold off on sending back the paperwork and preferred to fly to Los Angeles to complete the transaction. The vehicle you chose is a rare find, 2021 Hyundai Santa Fe Calligraphy AWD white with the black interior. We've had various customers ask about the vehicle. Unfortunately California law is: As long as the vehicle has yet to be driven off the lot it's not considered a complete sale. Meaning, if the customer decides to cancel the deal at any time after signing every form and giving the down payment as long as the vehicle remains on the lot and not driven off, the deal can be canceled. We've had numerous occasions where the customers did not show up after the vehicles they committed to were put aside. It also allows the dealership to sell any vehicle still not sold. We will not hold $1 of the customers money. We understand the frustration it has caused and wished we had 2 of the same vehicle. We also struck a deal for you being 300 miles away. I know there are other Hyundai dealerships not willing to do such deals on such cars. But we were. We apologize for the inconvenience it has caused and wish you well. Best, Moe Saab General Sales Manager Downey Hyundai

April 09, 2021

Juan salas in the service department helped me out so much and was very understanding. Thank you SO much! Made everything quick and easy especially with having little ones with me. More

by BRITTANYAYON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan salas
April 08, 2021

Buen servicio buena experiencia la explicación no se diga de lo mejor me tomaron mi carrito a cambio por buen precio muy satisfecho en general gracias. More

by FRANCISCOGALVAN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Awada
April 08, 2021

Quick and painless — the dealership made the process easy. very professional and polite sales persons. Thank you Ashley for all your hard work and time. More

by RC91702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Aguiar
April 08, 2021

I was given a nonfunctional car, I had to take it twice to get it fixed and that was in less than a month do not recommend More

by DIANAROMERO822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Naime
April 07, 2021

The staff was very accommodating and exhausted their best to work out a deal that we are comfortable with. Very presentable staff that they have and energetic. It was a good experience to work with them. More

by ANGELLORENZODIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda, Alex Awada
April 06, 2021

Mike was great to work with, he explain evetything and did not push to make a sale. Made us feel very comfortable. Although I did not mention the price I got from union plus which could have save me a lit More

by Fluffygirl83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baitieh
April 06, 2021

Sales and customer service staff were amazing. Thank You Adam for being transparent throughout the entire process. Had the best Experience in purchasing a New Vehicle More

by FABIANPEREGRINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hijazi
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