Downey Hyundai

Check Up For My Elantra Walked in and was greeted promptly and assisted right away. My services was done in a timely manner. There were no issues whatsoever. I will definitel Walked in and was greeted promptly and assisted right away. My services was done in a timely manner. There were no issues whatsoever. I will definitely be back. Thank you. More

Excellent !!! Carlos Go about them beyond answered all my questions Give me an a clear answer I explained on my service great job and thank you Carlos Carlos Go about them beyond answered all my questions Give me an a clear answer I explained on my service great job and thank you Carlos More

recall visit The techs were so nice. Carlos is very nice and helpful. He was very informative and I was treated with the utmost respect form start to finish. It is The techs were so nice. Carlos is very nice and helpful. He was very informative and I was treated with the utmost respect form start to finish. It is a rare quality in this day & age. My kudos to all the employees on the 7am-9am hr. They were all so kind More

Awesome service experience! Awesome service department. They give you the recommendations but aren’t pushy about having it done right then and there! I appreciate the compassion Awesome service department. They give you the recommendations but aren’t pushy about having it done right then and there! I appreciate the compassion and the truthfulness of everyone I’ve encountered so far. I’ll be returning and for sure would recommend this dealer to anyone/everyone I know. More

Took longer then they said Took an 1hr 45mins to get a recall done that they said was going to take 1hr tops. I asked for my car after this time. If a recall is going to take lo Took an 1hr 45mins to get a recall done that they said was going to take 1hr tops. I asked for my car after this time. If a recall is going to take longer they should note it on the letter they send so that customers aren’t waiting longer then what should be expected. More

Excellent customer service My service advisor was Raider Soto. He was courteous and answered all my questions and even scheduled my next appointment for me in three months My service advisor was Raider Soto. He was courteous and answered all my questions and even scheduled my next appointment for me in three months More

Recall notice, oil change, tire rotation Cesar was my service advisor and was very helpful. He called an Uber to take me back to work and one to bring me back to the dealership to pick up m Cesar was my service advisor and was very helpful. He called an Uber to take me back to work and one to bring me back to the dealership to pick up my car. He recommended service that I may need in the future and was not pushy that I get it done now. I need to come back for another recall (muffler) and he has already ordered the part and set up my next appointment. More

Great service center! My car had an oil change and a recall fix. Everything was taken care of on the same visit. Great service, friendly staff. Highly recommended. My car had an oil change and a recall fix. Everything was taken care of on the same visit. Great service, friendly staff. Highly recommended. More

Responding to a “TSB” Service Bulletin This Mike Guzman. I brought my Elantra GT in as instructed by a “Service Bulletin” to have the Stainless Window Tirm inspected. I was surprised that t This Mike Guzman. I brought my Elantra GT in as instructed by a “Service Bulletin” to have the Stainless Window Tirm inspected. I was surprised that the missing piece of Window Trim was not “In Stock”. I understand that the Dealer would not have room for every part, but this missing part is related to a “Service Bulletin”. I will now have to make another trip to the Dealer to have the new piece of Window Trim installed. More

5 Star Service I was past due on my oil change and tire rotation so I brought my Tuscon in to the Downey dealership. Before I was even out of my car I was immediatel I was past due on my oil change and tire rotation so I brought my Tuscon in to the Downey dealership. Before I was even out of my car I was immediately greeted by Cesar. He was super friendly and through, which made me feel like I was in good hands. My car was in and out within an hour and they told me the topped off all my fluids without charge. I was happy with the experience since many dealerships don't provide that type of customer service. I will be coming back for all future auto needs. More