Downey Hyundai - Service Center

Good service ok ok ok ok okok ok ok ok ok ok ok ok ok ok More

Pretty quick service and Fernando Nápoles was very cool guy his service was great! Got my car out of service within two hours. guy his service was great! Got my car out of service within two hours. More

As much as I would love to leave a positive review I just can’t customer service was terrible every time I tried to get a hold of my Hyundai service guy who helped me I could hardly ever reach him I would al can’t customer service was terrible every time I tried to get a hold of my Hyundai service guy who helped me I could hardly ever reach him I would always get told to hold and wait but would never get to talk to him on top of that after my car was serviced and fixed I noticed my cars hood no longer could stay open and before I took it it worked perfectly fine so just overall a pretty bad experience. More

went in for a Hyundai recall the dealership did the recall in a timely and notified me when it was complete recall in a timely and notified me when it was complete More

One week to diagnose, over two weeks until completion with me having to call multiple times (15min wait time per call) just to get an update. Also hesitated to provide an option for warranty coverage, I with me having to call multiple times (15min wait time per call) just to get an update. Also hesitated to provide an option for warranty coverage, I had to push the matter by calling Hyundai Corporate. More

Awesome customer care Fernando & staff checked me in explained services needed for my vehicle . I appreciate the positives service environment very professional and friendly. explained services needed for my vehicle . I appreciate the positives service environment very professional and friendly. More

I had bad experience, I waited 5 hours,,the supposed to fix a recall, besides that they damage one part , the signal flash li, I asked to change the wipes so they didn’t do that also they didn’t the re fix a recall, besides that they damage one part , the signal flash li, I asked to change the wipes so they didn’t do that also they didn’t the recall and I waited 5 hours, they changed the transmission oil, only, the manager Carlos didn’t help me at all. More

They didn’t find the problem with my car, they only waste my gas, my time and what’s worse the car still not accelerating and I have to keep turning it off to get it to run again. This car is trash my gas, my time and what’s worse the car still not accelerating and I have to keep turning it off to get it to run again. This car is trash More

Did not reset the computer, still states that service is needed. Should have done that for a total completion of work. needed. Should have done that for a total completion of work. More