Downey Hyundai - Service Center

In the first service provided, they forgot to put the oil cap back, causing a oil spill in the entire engine. cap back, causing a oil spill in the entire engine. More

Took my car in for regular maintenance on a Saturday without an appointment. Dropped in at 7am when they opened. Fernando let me know that they worked on appointment only basis at the moment but that if without an appointment. Dropped in at 7am when they opened. Fernando let me know that they worked on appointment only basis at the moment but that if I brought my vehicle in at 8am he could help me out. I returned and Dropped my vehicle off and Fernando took care of me. I appreciate his ability to accommodate me and I’ll make sure to make an appointment next I go in. More

Pleasant courteous people. Nice waiting lounge. Accurate estimate of costs. Bonus touch having car washed. Nice waiting lounge. Accurate estimate of costs. Bonus touch having car washed. More

Excellent service staff, always friendly, professional, and attentive listeners. Facility is always clean and neat and attentive listeners. Facility is always clean and neat More

Great job at the service department, Thank you Alex for your Help, will see you next time. your Help, will see you next time. More

Good customer service. Fernando is awesome! Only negative is I waited 5 hours for my car to be serviced. Fernando is awesome! Only negative is I waited 5 hours for my car to be serviced. More

Staff is always friendly, and helpful. Waiting area is convenient, comfortable and always nice and tidy. Waiting area is convenient, comfortable and always nice and tidy. More

Although it took a while to complete the service, the customer service was impeccable. Jackie was responsive, transparent, and supportive. customer service was impeccable. Jackie was responsive, transparent, and supportive. More

Horrible service did not do the job and was going to keep my car for over a “year” for a fuel pump and Ricardo and Richard are horrible employees get rid of them my car for over a “year” for a fuel pump and Ricardo and Richard are horrible employees get rid of them More

From the moment I placed the first call and spoke with Jackie she was able to make my experience a great one. My car was stolen and luckily it was recovered quickly so I called Jackie and she handled eve Jackie she was able to make my experience a great one. My car was stolen and luckily it was recovered quickly so I called Jackie and she handled everything with my insurance company so that I can get my car back as soon as possible. It took longer for me to get the appropriate paper work than it did for Downey Hyundai to get my car fixed and back to me. Thank you More