2,266 Reviews of Downey Hyundai - Service Center
Daniel was great! He was very helpful and attentive to the concerns I brought up about my car. He made the experience much easier than previous experiences I have had! He was very helpful and attentive to the concerns I brought up about my car. He made the experience much easier than previous experiences I have had! More
Very nice front desk checkin staff, she was personal and welcoming. I appreciate her kindness. The wait time was a little long for an oil change- 2 hours. Was supposed to have the car washed but it wasn't a welcoming. I appreciate her kindness. The wait time was a little long for an oil change- 2 hours. Was supposed to have the car washed but it wasn't and I didn't want to wait longer. More
Easy and fast check-in. Service writer explained the services I needed in detail. I waited in the showroom and used the free wi-fi to work while I waited. When service compl Service writer explained the services I needed in detail. I waited in the showroom and used the free wi-fi to work while I waited. When service completed, my car was washed and ready to go. Very professional operation. More
Downey Hyundai missed diagnosed my vehicle and gouge me out to pay $630. I took my car in for engine failure. They said it was the turbo charger and it would cost $6500 to replace. When my warranty company out to pay $630. I took my car in for engine failure. They said it was the turbo charger and it would cost $6500 to replace. When my warranty company asked them to prove it by removing the turbo charger- My warranty did not cover the cost of $630 to remove the turbo charger- When inspected it turned out that the problem had nothing to do with the turbo charger- it was the boost control system which ended up costing less that $450 Why should I have to pay for their miss diagnosis. More
Daniel in the service department gets the work done best customer service , my family highly recommends Downey Hyundai for all of your cars needs. customer service , my family highly recommends Downey Hyundai for all of your cars needs. More
Richard was extremely professional in the service department. Everything he told me—when the work would be done, the cost, and the time I could pick up the car—was just as he promised. The car is dri department. Everything he told me—when the work would be done, the cost, and the time I could pick up the car—was just as he promised. The car is driving better than ever, and was much cleaner when I picked it up than when I dropped it off. I was with BMW before. Their service department was flashy, but everything cost so much more and took much longer. I am happy to give up the "bling" for more honest, cost-saving service. Thank you, Richard! More