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Downey Hyundai - Service Center

Downey, CA

4.2
2,266 Reviews

2,266 Reviews of Downey Hyundai - Service Center

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June 28, 2022

Daniel was great! He was very helpful and attentive to the concerns I brought up about my car. He made the experience much easier than previous experiences I have had! More

by aanor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chavez
June 27, 2022

Great customer service, they did very fast work and they even washed my car this time. More

by Martinezjrca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel from service department
June 27, 2022

Organized and on time on the commitment. I dropped the car due a disconnect hose and it was a quick fix. More

by KEYNERMAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex from the service
June 26, 2022

Very nice front desk checkin staff, she was personal and welcoming. I appreciate her kindness. The wait time was a little long for an oil change- 2 hours. Was supposed to have the car washed but it wasn't a More

by VINCEGENDRANO
Recommend Dealer
Yes
Employees Worked With
Ashley Aguiar
June 25, 2022

Very happy with the service this time. Ricardo was great taking care of my car. More

by KOUROSHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
June 25, 2022

Excelente servicio al cliente, atentos y muy serviciales especifican realmente lo que tu carro necesita More

by JORGE1981JLMI@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Carlos
June 24, 2022

Easy and fast check-in. Service writer explained the services I needed in detail. I waited in the showroom and used the free wi-fi to work while I waited. When service compl More

by GLM1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Napoles
June 23, 2022

Downey Hyundai missed diagnosed my vehicle and gouge me out to pay $630. I took my car in for engine failure. They said it was the turbo charger and it would cost $6500 to replace. When my warranty company More

by lovecn2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chavez
Jun 23, 2022 -

lovecn2u responded

Downey Hyundai missed diagnosed my vehicle and gouge me out to pay $630. I took my car in for engine failure. They said it was the turbo charger and it would cost $6500 to replace. When my warranty company asked them to prove it by removing the turbo charger- My warranty did not cover the cost of $630 to remove the turbo charger- When inspected it turned out that the problem had nothing to do with the turbo charger- it was the boost control system which ended up costing less that $450 Why should I have to pay for their miss diagnosis.

June 22, 2022

Daniel in the service department gets the work done best customer service , my family highly recommends Downey Hyundai for all of your cars needs. More

by nakiyajohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Service Department
June 21, 2022

Richard was extremely professional in the service department. Everything he told me—when the work would be done, the cost, and the time I could pick up the car—was just as he promised. The car is dri More

by KAREN.KLEINFELDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard (Ricardo?) in Service
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