Downey Hyundai - Service Center

Great service. Jackie is the best. She always goes out of her way to work the problem through. Jackie is the best. She always goes out of her way to work the problem through. More

Honestly the service was 3 hours long and the complimentary car wash is a joke it looked like all they did was was it down with a hose. And they didn’t even bother to vacuum the inside complimentary car wash is a joke it looked like all they did was was it down with a hose. And they didn’t even bother to vacuum the inside More

Great service. Fixed problem fast and great communication. I like the texting option, it makes communication even easier. Fixed problem fast and great communication. I like the texting option, it makes communication even easier. More

Their always willing to help you especially ms. jackie I've always booked my services with her. I've been coming to this dealership for 3 years im a proud to be apart the downey family jackie I've always booked my services with her. I've been coming to this dealership for 3 years im a proud to be apart the downey family More

Very efficient and customer friendly. Staff very friendly. Awaiting area clean and comfortable. Will return for future servicing. Staff very friendly. Awaiting area clean and comfortable. Will return for future servicing. More

The service department at Downey Hyundai is always amazing. They are always so kind and helpful. My go to girl is the Assistant Manager Jaclyn. She always professional and such a sweetheart. This trip amazing. They are always so kind and helpful. My go to girl is the Assistant Manager Jaclyn. She always professional and such a sweetheart. This trip, I worked with Ricardo Velasquez. I had never work with Ricardo before. He was just as helpful and nice as Jaclyn. I would recommend either of them if you are getting your car serviced at Downey Hyundai. More

Extremely disappointed with the customer service provided by Erica Ramos. She sure needs training on how to talk to customers. She should record herself. When it was time to pick up my car. She stated, I onl by Erica Ramos. She sure needs training on how to talk to customers. She should record herself. When it was time to pick up my car. She stated, I only had one free service left. When on the Hyundai website and on the window sticker says it comes with 3 years of 30,000 miles whichever comes first and she said I only entitled to 4 services and that I already used them up because I'm taking my vehicle before it's time to get service. Mind you the car comes with a service reminder and it tells you when it is time to get the vehicle service. Which I brought it up and on a very rude way she stated "Well do you want to pay for it or do you want to use your service". I think she should have chosen her words better or change her tone. Then she said if I had any problems with it to call Hyundai. Big No No!. However, she was really quick at trying to upsell me additional services which I declined because I can get them done at your competitors for way less money. In addition to that, I approached her to ask how much longer it will take to get my car back and she rudely said. I told you it was going to be an hour and 1/2. Definitely dissapointed, I think, I may start taking my car for service to another location and for sure this will be last Hyundai (mind you this is my 3rd Hyundai I have bought). More

Service was quick , I will defenetly recommend it to my friends . Awesome service Thank you Hyundai friends . Awesome service Thank you Hyundai More

I was fully satisfied with the service of my vehicle, Jackie always going out of her way me. Jackie always going out of her way me. More

Service was excellent. Friendly and professional , I made an appointment showed up , they took my car for service and after like 1 hour and al half they bought my car washe Friendly and professional , I made an appointment showed up , they took my car for service and after like 1 hour and al half they bought my car washed … I’m happy with the service More