Downey Hyundai - Service Center

Although I had to rake it in a 2nd time, Pedro was very nice and helpful nice and helpful More

Jacklyn Fernandez is great at her job! I bring my vehicle back to Downey Hyundai because of the exceptional customer service she provides. Always straight forward on what services is needed to keep my vehicl back to Downey Hyundai because of the exceptional customer service she provides. Always straight forward on what services is needed to keep my vehicle running great. She is so amazing I am thinking of purchasing a new Tuscan because I know the service I can rely on. More

Everything went very well. Service was good. They were very helpful. Thank you 😊 for being so nice very helpful. Thank you 😊 for being so nice More

so amazing, super fast and quick and everyone was really helpful and they alway have good coffee helpful and they alway have good coffee More

Jacklyn I think I spelled her name wrong from Downey helps me everytime always fast and knows exactly what to do never confused very good worker helps me everytime always fast and knows exactly what to do never confused very good worker More

Service was terrible, absolutely terrible! I received no communication on updates regarding my vehicle. When it came time to pick up my vehicle my windshield was cracked, mirror and side of door scratched a communication on updates regarding my vehicle. When it came time to pick up my vehicle my windshield was cracked, mirror and side of door scratched and damaged and was left with no gas. If I hadn’t pointed out these damages the service department would of let me drive away with my vehicle in that condition. After bringing these damaged to their attention they tried to brush it off and say it didn’t happen on their property, even though there is picture and video proof. Once they agreed to take care of all damages no one person apologized to my wife and I. I felt that Downey Hyundai did not care for our vehicle the way a car dealer should care for one and they did not communicate at all. Any updates with my vehicle, I would have yo be the one to call and try to get ahold of someone. This was absolutely one of the worst services I have received from anywhere. More

Jackie was amazing and great customer service better then last time. Much more help was given to provided peace of mind last time. Much more help was given to provided peace of mind More

Rep was great and gave updates often. Car had to be taken back but rep set everything up to make it as easy as possible back but rep set everything up to make it as easy as possible More

Everyone was helpful and friendly. They answered my questions and were very accommodating to me questions and were very accommodating to me More

Leadership and honeste are cultivated and develope like a tree, therefore if the roots are rotten.... How can you expect excuisite fruts? The culture im you dilership is bad. tree, therefore if the roots are rotten.... How can you expect excuisite fruts? The culture im you dilership is bad. More