Downey Hyundai - Service Center

I scheduled an oil change. Always great service. My service advisor, Juan Salas was always informative and courteous. I would definitely continue to take my vehicle to Downey Hyundai. service advisor, Juan Salas was always informative and courteous. I would definitely continue to take my vehicle to Downey Hyundai. More

I was very disappointed in the service I received from Essex. My past visits I have always been well taken care of and kept in the loop about the process and what’s going on. This time was different. Neve Essex. My past visits I have always been well taken care of and kept in the loop about the process and what’s going on. This time was different. Never kept in the loop about what was going on with my vehicle and even after multiple attempts on my end, would not receive call backs for days. More

Jackie helped me out with my service and was so efficient. I only waited in my car for about 5 minutes before she escorted me inside, had me sign my paperwork and I was on my way to work. The servi efficient. I only waited in my car for about 5 minutes before she escorted me inside, had me sign my paperwork and I was on my way to work. The service department also finished my service in less than an hour which is the fastest I've been taken care of anywhere. More

Good experience just wish I was informed about a recall on my car so it could’ve been handled at the same time. Otherwise good experience! on my car so it could’ve been handled at the same time. Otherwise good experience! More

I have a Hyundai dealer that is much closer to me than Downey and I rather go out of the way to Downey Hyundai due to the service I have received there. Downey and I rather go out of the way to Downey Hyundai due to the service I have received there. More

Very professional and helpful, I needed 500 $ in service, I didn't have that money, but my advisor told me about "sunbit" I'm so grateful for that. Thank you I didn't have that money, but my advisor told me about "sunbit" I'm so grateful for that. Thank you More

Great customer service and follow-up calls from Essex throughout the process. He made it really easy and had the car waiting for parts for the least amount of time possible. throughout the process. He made it really easy and had the car waiting for parts for the least amount of time possible. More

Service was prompt and the representative gave accurate eta. I felt comfortable leaving my car on site. My car felt great afterwards, I got my oil changed and tires rotated with no issues. eta. I felt comfortable leaving my car on site. My car felt great afterwards, I got my oil changed and tires rotated with no issues. More

Everything was fine and on schedule. My service coordinator was Essex. Came in for a recall and regular service. Was able to use WiFi to do reading while I waited. coordinator was Essex. Came in for a recall and regular service. Was able to use WiFi to do reading while I waited. More

Great sales person, great attitude, knowledge, like My car, could be bigger, had a recall within the first month, finally got it talking care off car, could be bigger, had a recall within the first month, finally got it talking care off More