Downey Hyundai - Service Center

Cesar is always on point, from the minute I arrived he handled the take in process quickly and effectively. The entire staff was courteous and focused on making the experience fast. handled the take in process quickly and effectively. The entire staff was courteous and focused on making the experience fast. More

The services took long . Carlos did a he could above and beyond . To make the experience good and not disappointing. So all was well thanks beyond . To make the experience good and not disappointing. So all was well thanks More

Tha Staff was very Great! They are Friendly and vey helpful. The Facility is very very very very very very very very very very clean. helpful. The Facility is very very very very very very very very very very clean. More

Carlos Ruiz was awesome, he tried to get me a ride home instead of having me wait for 2-3 hours, unfortunately the system was having issues. instead of having me wait for 2-3 hours, unfortunately the system was having issues. More

Everything went well, much quicker than last time. 1 hour is better than 1 hr 30min. Especially when I have other things to do. Thanks. is better than 1 hr 30min. Especially when I have other things to do. Thanks. More

Service advisor was amazing and professional she was a beautiful young lady smart. I recommend you to see her if you need service on your car beautiful young lady smart. I recommend you to see her if you need service on your car More

Great staff and great service. My car was inspected and the battery seem to be bad. I reminded about my warranty for my vehicle part. the battery seem to be bad. I reminded about my warranty for my vehicle part. More

7500 check up It was AWESOME.... The last time I came was for a simple oil change and it was terrible. It was a Saturday and I was there at 8 am and it took over 3 It was AWESOME.... The last time I came was for a simple oil change and it was terrible. It was a Saturday and I was there at 8 am and it took over 3 hours. This time I got there at 8:30 and we were greeted by Jaclyn Fernandez and immediately I felt like it was going to be better. She was very pleasant and I told her what I was there for. She checked by vehicle and explained that I need a recall repair as well. I figured 4-5 hours. She asked if we were waiting and i said no and she immediately offered us a loaner ! What great service. I then told her my last experience and she apologized for it. She was so professional and even got us a Tuscon loaner since we mentioned our daughter just bought one. Jaclyn said the car would be ready at 11:30, which I took to mean 12:30. The car was completed at 10:30!!! We were running errands and said not to worry but to take our time. The return and pick up of my vehicle was fantastic as well. I wasn't going to come back here and in fact, Puente Hills is closer, but do due Jaclyns service, I plan to come back for my service needs. More

The service department was kind and helpful in making sure I got what I I went in for. I enjoyed the experience I had with them sure I got what I I went in for. I enjoyed the experience I had with them More

Excellent employees and service!!!!! My repairs were all covered and the time they it would be done, it was. Great lobby and all you can drink coffee! Thank you My repairs were all covered and the time they it would be done, it was. Great lobby and all you can drink coffee! Thank you More