Downey Hyundai - Service Center

Smooth Transaction Went well no issues, got my oil change and friendly customer service at the service desk area. I had an appointment with Cesar but another gentleman s Went well no issues, got my oil change and friendly customer service at the service desk area. I had an appointment with Cesar but another gentleman saw me waiting and he said he would help me, he was a nice gentleman Latino guy but didn’t get his name. Super awesome service. Thank you so much. Reyna Perez More

Just a Simple Battery change It was a rainy day call in a head of time talk to my service advisor Carlos told me to come in. As soonest I went in he took care of my problem fast c It was a rainy day call in a head of time talk to my service advisor Carlos told me to come in. As soonest I went in he took care of my problem fast change my battery and also he wash my car n vacuum the inside. In less than a hour I was all set thank you Downey Hyundai and Carlos Ruiz. More

Fast Service! Very pleased with the service department at this location! Originally purchased my vehicle at the location In Puente Hills but this location has me co Very pleased with the service department at this location! Originally purchased my vehicle at the location In Puente Hills but this location has me coming back. More

60K plus other services Hello, I completed the 60k service plus changing of the ATF fluid. When my car was completed, I was informed that my Brake Fluid needed to be chan Hello, I completed the 60k service plus changing of the ATF fluid. When my car was completed, I was informed that my Brake Fluid needed to be changed as it was really dirty. However, I came in about 4k miles ago and I had the dealership change the brake fluid as it was recommended. I informed the service manager and he noted that it will be completed free of charge (which I already paid for it a few months ago). However, this concerns me as this tells me it was not completed before and I was charged for it even though it was not completed. This was strike one. Also, my battery died on me this past weekend (at a family member's wedding) but again 4k miles ago, it was classified as "GREEN." But I ask, how was my four battery classified as green when it was reading at 2 volts when it died. It needed to be replaced and should have been recommended to me as yellow or even red. This is strike two. I will admit, that Emir, did correct the situation and did honor a coupon I had which brought the price down for the entire service. So I did appreciate the customer service aspect of the visit but I spend a lot of money to get my car serviced at a dealer and would hope to have top quality work done on my car. I usually rate this dealership well and have been coming to them for almost a decade (including Commerce) now for all my new cars and service. There have been mistakes here and there but this was two in a row and based on the same visit a few months ago. I am a bit weary to come here again but I will give it another shot and hope there will not be a strike three. I will be asking for proof for everything they do and hope they do not give me a hard time about it because, at this point, I deserve to know more about what they did to my car and my money. -SP More

Oil Change Don't really service other car brands, had an appointment and still took 2 hours for an oil change. Couldn't fix another problem because it need it ap Don't really service other car brands, had an appointment and still took 2 hours for an oil change. Couldn't fix another problem because it need it approval from used sales manager. Just to many go arounds More

60k mile service I took my car to get the 60k mile service and was helped right away without have to come back or schedule a later date of service. So happy. I took my car to get the 60k mile service and was helped right away without have to come back or schedule a later date of service. So happy. More

Great and honest service My experience in the last 2 years at Hyundai Downey has been great. The personnel is respectful and honest regarding the service that my SUV needs. My experience in the last 2 years at Hyundai Downey has been great. The personnel is respectful and honest regarding the service that my SUV needs. Attention as always is A+ More

Great Service Had a great experience everything was done fast and my car even got washed and I was not expecting that I would more than glad to come back without a Had a great experience everything was done fast and my car even got washed and I was not expecting that I would more than glad to come back without a problem. More

warranty repair Hyundai was able to repair a few items that were broken under warranty. Did take a while but Hyundai was able to set me up with a rental while they ha Hyundai was able to repair a few items that were broken under warranty. Did take a while but Hyundai was able to set me up with a rental while they had the vehicle More

Oil change service Emir was very helpful and was on top of the time... I’m very pleased and will definitely come back, great customer service. Definitely coming back Emir was very helpful and was on top of the time... I’m very pleased and will definitely come back, great customer service. Definitely coming back More