2,284 Reviews of Downey Hyundai - Service Center
Great Service Cesar and the rest of the employees were very nice and helpful. The car was done at the promised time. I was very impressed with the overall experienc Cesar and the rest of the employees were very nice and helpful. The car was done at the promised time. I was very impressed with the overall experience More
Excellent service Service was very good, the service advisor was ready to answer my questions, I needed to get a loaner and I was able to get it within minutes. The onl Service was very good, the service advisor was ready to answer my questions, I needed to get a loaner and I was able to get it within minutes. The only flaw was that I was told that I was going to get a call to let me know the status of my car and I did not.. I waited for the call but I had to be me the one calling.. More
Above and Beyond The service team went beyond my expectations by providing alternative transportation where needed. I had my vehicle in the shop and still had opportun The service team went beyond my expectations by providing alternative transportation where needed. I had my vehicle in the shop and still had opportunity to attend a funeral because of their gracious one-on-one customer care. More
Always a positive experience Great service department, always honest and helpful! Would recommend them. I don’t live in the area but travel to this particular location for the ser Great service department, always honest and helpful! Would recommend them. I don’t live in the area but travel to this particular location for the service department alone. More
Great Service. It was an amazing experience considering i went in unexpectedly. The staff was very professional and i was in and out in no time. Thank you very much. It was an amazing experience considering i went in unexpectedly. The staff was very professional and i was in and out in no time. Thank you very much. More
Awesome I went in there with car problems and Carlos and Daniel helped me out to the fullest. Eventually my motor gave out and got replaced thank you guys and I went in there with car problems and Carlos and Daniel helped me out to the fullest. Eventually my motor gave out and got replaced thank you guys and your staff! More
Quick and efficient Very explanatory in the service done on my car and the future services my car needs. Super detailed on the new recommendations and how often it needs Very explanatory in the service done on my car and the future services my car needs. Super detailed on the new recommendations and how often it needs an oil change. Thanks to Ceasar. More
Very Efficient I was given an estimate time my car would be finished with, and the service was done within a timely manner. Every one was extremely friendly and my I was given an estimate time my car would be finished with, and the service was done within a timely manner. Every one was extremely friendly and my experience was overall great More
Electronic issues Carlos Ruiz was the service manager that dealt with my issue. I had (3) electronic issues on my Tuscon and the service department only fixed (2) of th Carlos Ruiz was the service manager that dealt with my issue. I had (3) electronic issues on my Tuscon and the service department only fixed (2) of them. It took at least (2) hours from the time I signed in to the time I got my car back and I realized that the main issue that I was there for, which was for the USB port not working, was not fixed. I was too tired and is was getting late to go back and have them fix the issue. More
Great customer service! Excellent customer service, I have always gotten the service for my car done at Hyundai downey because I love that they keep you updated with the prog Excellent customer service, I have always gotten the service for my car done at Hyundai downey because I love that they keep you updated with the progress and if you have any questions they always answer them right away also all staff is friendly. Definitely would recommend! More