2,266 Reviews of Downey Hyundai - Service Center
great service They provided excellent service. They were quick to attend me and fast with providing updates on the status of my car. The fix took a little longer th They provided excellent service. They were quick to attend me and fast with providing updates on the status of my car. The fix took a little longer than expected but was worth it. More
disappointed I come here to service my car and they are always fast and have great customer service. This time however, the person in charge to helping me was rude I come here to service my car and they are always fast and have great customer service. This time however, the person in charge to helping me was rude and handed me my receipt without explaining to me the report that they usually give at the end of an oil change. Im going to assume he was just having a bad day. Luckily another clerk was able to help me and even schedule me a future appointment with no problem. Still gave 2 stars because the maintenance was fast and the back up front desk employee helped me. More
Friend & Efficient Service For the past 3 years I have been taking my car to this dealer for service. The service reps one deals with are always knowledgeable, friendly and eff For the past 3 years I have been taking my car to this dealer for service. The service reps one deals with are always knowledgeable, friendly and efficient. I have had nothing but good experiences at this dealer and would gladly, and do so through this review, recommend the service department to anyone who owns a Hyundai. More
Could be better My check engine light is on after being told that a reset was made! as soon as I left the dealer, my check engine light came on a couple of hours afte My check engine light is on after being told that a reset was made! as soon as I left the dealer, my check engine light came on a couple of hours after I left the dealer. And my service took longer than people who came after me. More
Oil change on point Went in for service to change the oil in my car. What can I say Hyundai service makes you feel at home they help you out they give the best advice the Went in for service to change the oil in my car. What can I say Hyundai service makes you feel at home they help you out they give the best advice they help you in what ever you need. My service advisor Carlos Ruiz is the best.. More
Great service Routine recall car had to stay for a week and half very good communication on updates from Enrique. Great service. Best car i had ever bought Routine recall car had to stay for a week and half very good communication on updates from Enrique. Great service. Best car i had ever bought More
Helpful! I always take my car to Cesar, he is very friendly and always looks for the best available options or possible deals. I feel confident that my I always take my car to Cesar, he is very friendly and always looks for the best available options or possible deals. I feel confident that my car is always in good hands when he is there. More
Helpful, appreciate the diagnosis Love how the FREE AT NO CHARGE for diagnosis all around the vehicle was done. Like that the fact that even though I do not have that money to fix thin Love how the FREE AT NO CHARGE for diagnosis all around the vehicle was done. Like that the fact that even though I do not have that money to fix things that came out on the diagnosis, the gentleman ( Raendil ) was able to breakdown a payment plan that Downey Hyundai can provide for potential customers. Best believe that is a getter. I will soon be proceeding with repairs. More
Best service ever. Cesar usually helps me, but he had a day off, so Carlos helped me this time and provided me with extraordinary service like Cesar. I mean these guys m Cesar usually helps me, but he had a day off, so Carlos helped me this time and provided me with extraordinary service like Cesar. I mean these guys made it work for me . I was so pleased when I left... More
professional people, clean facility Service Manager explained all the items regarding the service. My car was ready on time and it was clean. I would highly recommend this dealer to my Service Manager explained all the items regarding the service. My car was ready on time and it was clean. I would highly recommend this dealer to my friends. More