Downey Hyundai - Service Center

Awesome Enrique and Cesar were extremely helpful. Enrique kept me updated on my car. Called and left messages about my vehicle guys were great! When and i Enrique and Cesar were extremely helpful. Enrique kept me updated on my car. Called and left messages about my vehicle guys were great! When and if i have to bring my car in again, i will ask for those two More

Great Service Department Very good experience. Nice relaxing waiting room to read a book or watch TV! Only downside is 1 1/2 hours seems like a lot for an oil change. Car w Very good experience. Nice relaxing waiting room to read a book or watch TV! Only downside is 1 1/2 hours seems like a lot for an oil change. Car wash was a nice bonus! More

Great service. Went above and beyond Had a issue with my antenna cover corroding and it fell off. Downey Hyundai went out of their way to get the part and have it repaired under warranty. Had a issue with my antenna cover corroding and it fell off. Downey Hyundai went out of their way to get the part and have it repaired under warranty. Highly recommend Jaclyn F she went the extra mile to make sure everything was ok. More

Great Service Department This was my first time with this service department and I will return next time for my vehicle. Staff are friendly and knowledgeable. Car was return This was my first time with this service department and I will return next time for my vehicle. Staff are friendly and knowledgeable. Car was returned on time, service completed and clean. More

Fluid flushes and great service I have trusted this dealer for 10 years now with 7 different models. My service rep, Caesar, recommended at 60,000 the fluid flushes for the transmiss I have trusted this dealer for 10 years now with 7 different models. My service rep, Caesar, recommended at 60,000 the fluid flushes for the transmission, coolant, oil and brakes. He's been great in getting to understand how I drive, hard or soft and what would be recommended based on what the techs found on the vehicle. Car is driving like new again with all the adjustments that they continually do. very happy with service. If you ever need any service they tend to be very honest compared to other Hyundai dealers that I have visited. More

Friendly customer service Had a great experience with my oil change and tire rotation. I didn’t have an appointment and they were able to accomodate me quick! Had a great experience with my oil change and tire rotation. I didn’t have an appointment and they were able to accomodate me quick! More

Just ok The service wAs just ok. The serviceman who returned our car and paperwork was rather unprofessionally rude. He could use some work on his manners. The service wAs just ok. The serviceman who returned our car and paperwork was rather unprofessionally rude. He could use some work on his manners. More

Horrible While sitting in the waiting room I got a call from Carlos at 3pm saying my car would be ready in 15 min. Still sitting in the waiting room at 3:30 I While sitting in the waiting room I got a call from Carlos at 3pm saying my car would be ready in 15 min. Still sitting in the waiting room at 3:30 I got up and asked where Carlos was. I was told he left he left for the day. Someone else proceeded to check me out. He walked outside to get my paper work handed it to me with the receipt. He did not go over what work had been done to my vehicle. He did tell me my car would be outside in 5 min. I went to pay then went outside where I waited for about 10 min. I went back inside and asked where the car was because it had not come up. He said it should be up any minute. I went back outside waited another 10 min then asked for a manager. I am not sure why because she was not of any help. She was not at all apologetic or compensating me for my inconvenience. When they finally found my car they said they had been looking for the key. I was handed the key when I paid. I left the dealership at 4. I am not sure if it is new ownership but since the move to Downey the service has declined. I had been going to you guys to get serviced since 2014 when you were located on Telegraph. I will not be back. More

Great and Fast Service I went in to take care of a recall notice and 60K service. Cesar explained everything very thoroughly and did not include any services that were alrea I went in to take care of a recall notice and 60K service. Cesar explained everything very thoroughly and did not include any services that were already performed in prior visits. The whole process took less time than I expected. Very satisfied with the customer service. More

Thanks for fixing my car I want to give a shout out to Romero and Daniel thank you so much for helping me out you guys are awesome I want to give a shout out to Romero and Daniel thank you so much for helping me out you guys are awesome More