Downey Hyundai - Service Center

Rercsll on my Engine I like the way Randle service me I like the way he kept texting me once or twice a week to let me know when the engine got there I appreciate the comm I like the way Randle service me I like the way he kept texting me once or twice a week to let me know when the engine got there I appreciate the communication More

Perfect service The worker was giving good service,and what he promised did happen the way it was supposed to be and gave me a car rented for free The worker was giving good service,and what he promised did happen the way it was supposed to be and gave me a car rented for free More

This dealership is okay. Nothing extraordinary about it. Front desk person isn’t really helpful. They kind of brush you off and don’t acknowledge you. Waited for the only front desk person for 5 minutes and Front desk person isn’t really helpful. They kind of brush you off and don’t acknowledge you. Waited for the only front desk person for 5 minutes and then he directs me to the cashier. Waste of my time. At least they offer an Uber shuttle since the wait is long. More

okay... i guess The service was okay. I use to own a Nissan and at Nissan Cerritos, they meet you and greet you at your car door. They ask you who your appointment is The service was okay. I use to own a Nissan and at Nissan Cerritos, they meet you and greet you at your car door. They ask you who your appointment is with and lead you to the right service person. That person introduces him/herself and guides you. Eventually this person becomes your main service person and over the years rapport is built. None of this happened at Hyundai Downey. No one greeted me in my car. I went in and they called some guy to help me. He took me to his computer and asked for my last name and the service. He punched a bunch of stuff in the computer and said your car will be ready in an hour or so... He did not introduce himself, ask me how I was doing, ask me if my car had any issues.. nothing.... Very weird experience.. After I was waiting for my car outside and one of the workers was making his way inside and was cursing. I think he got in a verbal fight with a customer no clue... Very scary! He looked like he was ready to hit someone. I will be going to Hyundai Cerritos to hopefully have a better experience. More

Great Service Friendly and fast service. They were considerate of my wait time and minimized it to the best of their ability and took care of all of my concerns. Friendly and fast service. They were considerate of my wait time and minimized it to the best of their ability and took care of all of my concerns. More

Great Service and Professionalism I have been pleased with Hyundai Downey, all my needs have been met and all my concerns addressed. I recommend Downey Hyundai and i am confident they I have been pleased with Hyundai Downey, all my needs have been met and all my concerns addressed. I recommend Downey Hyundai and i am confident they will take care of you too. More

Great service I was very happy with the work performed on my car and with the professionalism of the service advisor. All my concerns were fully addressed. I was very happy with the work performed on my car and with the professionalism of the service advisor. All my concerns were fully addressed. More

Horribile Service Went in for routine maintence Oil Change, Tire Rotation, etc... simple stuff, right? I inform them to reset my tire pressure, "PSI" I marked the tire Went in for routine maintence Oil Change, Tire Rotation, etc... simple stuff, right? I inform them to reset my tire pressure, "PSI" I marked the tires and they where in the same place when I got the car back.....AND I NEVER signed for any WORK nor did I get a REPORT of what was done to my car OR A OVERALL REPORT regarding my car I've been a longtime customer and have NEVER experience anything like this. More

I have a very good experience at Downey Hyundai I went in for just an oil change and they let me know I had a recall on my car. So they ended up getting me a rental car and my engine was replaced d I went in for just an oil change and they let me know I had a recall on my car. So they ended up getting me a rental car and my engine was replaced due to the recall. I paid nothing fir the rental nor the new engine so all ended good. More

Service tune up Everything was perfect I did not have a problem with anything the only thing that wasn't was the coffee needs to be changed other than that everything Everything was perfect I did not have a problem with anything the only thing that wasn't was the coffee needs to be changed other than that everything was great good service good customer courtesy also benefits 4 credit and pay thank you very much car was perfectly clean building in order More