2,266 Reviews of Downey Hyundai - Service Center
Great Experience Carlos was great, and the repair was covered under warranty without any hassle. I was provided with a comparable loaner car, always kept informed of t Carlos was great, and the repair was covered under warranty without any hassle. I was provided with a comparable loaner car, always kept informed of the progress, and given the opportunity to approve or decline additional offered service with no pressure. More
Very helpful. Raidel was very helpful and he give us information about what needed to be done to the car in the future. Thank you. I'll be returning soon. Raidel was very helpful and he give us information about what needed to be done to the car in the future. Thank you. I'll be returning soon. More
Oil change and recalls There service is great, and they try to fit into your schedule, they are honest on what ur car needs, they will notify you before starting on your on There service is great, and they try to fit into your schedule, they are honest on what ur car needs, they will notify you before starting on your on the price More
Experience was great My service advisor Cesar was very friendly and helpful. I am now going to switch over from Cerritos Hyundai to Downey from now on. he provided great My service advisor Cesar was very friendly and helpful. I am now going to switch over from Cerritos Hyundai to Downey from now on. he provided great customer service More
Quick service The initial check in was a little disorganized. The walkway in front of each check in person is so small. Customers stand around in that front area The initial check in was a little disorganized. The walkway in front of each check in person is so small. Customers stand around in that front area and hard to tell who has been helped or not. But once that was cleared up, I had a nice cup of coffee, watched some interesting animal shows, and was glad to see a pile of magazines to read. I have brought in some in the past and some gentleman came by and threw everything in the trash! Not everyone wants to read the automobile booklets. The recall quickly completed on my car, and it was washed which was a nice perk. More
Replace the front axel I took my car to get the axel replce they did an amazing job my car is back and runny great thanks to Cesar Maldonado highly recommend him. I took my car to get the axel replce they did an amazing job my car is back and runny great thanks to Cesar Maldonado highly recommend him. More
Helpful Very prompt and helpful service. They even tried to help me fix my broken car key to prevent me from having to pay for a total replacement free of cha Very prompt and helpful service. They even tried to help me fix my broken car key to prevent me from having to pay for a total replacement free of charge. The free Uber service was definitely a plus as well. More
Attentive Excellent Service Department Cesar is by far one of the best service advisors in the industries and I've dealt with plenty from different brands. He is knowledgable about the serv Cesar is by far one of the best service advisors in the industries and I've dealt with plenty from different brands. He is knowledgable about the service and product and will go above and beyond to make sure you are satisfied with the work. More
Best service experience ever! I had to visit Downey Hyundai for 3 separate occasions in perhaps the last month or so, but each and every time I had a great experience. Carlos and I had to visit Downey Hyundai for 3 separate occasions in perhaps the last month or so, but each and every time I had a great experience. Carlos and Enrique provided the best service that I have ever had at any Hyundai dealership. Hands down incredible. Actually, all staff that I've dealt with provided excellent service and are just wonderful people. Keep up the great work! More
Completely unproblematic I’ve always had great experiences here. The service is great. The associates are awesome! I only go to this location although there are closer ones to I’ve always had great experiences here. The service is great. The associates are awesome! I only go to this location although there are closer ones to my house. It’s definitely worth the drive. More