Downey Hyundai - Service Center

Chris Estrada, was very professional, very good customer service skills. He went above and beyond, kept me informed even on his day off. service skills. He went above and beyond, kept me informed even on his day off. More

My Service Advisor was Isaac Martinez. Isaac was great! Isaac was very friendly and provided excellent Customer Service. Isaac treated me like a valued Downey Hyundai customer. Thank you Isaac was great! Isaac was very friendly and provided excellent Customer Service. Isaac treated me like a valued Downey Hyundai customer. Thank you Isaac More

Hyundai Downey set the bar across the board for a perfect customer experience. From the moment I reached out to finance a new car, their sales team was responsive, respectful, kind, extremely knowled perfect customer experience. From the moment I reached out to finance a new car, their sales team was responsive, respectful, kind, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. I really appreciate their patience and help throughout the whole buying process. I really love my new Elantra Hybrid 2023. Abraham and Ravi, thank you for everything! More

Very unorganized. They had my car for four days. Isaac was out Wednesday, so why couldn’t another person help us. He quoted me $700.00, then told me there wasn’t tha They had my car for four days. Isaac was out Wednesday, so why couldn’t another person help us. He quoted me $700.00, then told me there wasn’t that much damage, but now the price is $992.00. That just doesn’t make any sense. More

Jaclyn helped me out with my car problem and she was very polite, caring and professional. I car was fixed at no charge which was awesome. The only reason I didn't give the dealership a perfect score was bec polite, caring and professional. I car was fixed at no charge which was awesome. The only reason I didn't give the dealership a perfect score was because they took a long time to give me my vehicle that day when I came to pick it up. They had me wait outside for about 25 minutes. Also it felt awkward, seeing a lady argue with the supervisor outside, right in front of me. Other than that the service was great👍 More

The customer service was amazing. They went above and beyond to assist me and explain the entire process. Isaac was great, he kept me updated with all the progress and answered any qu They went above and beyond to assist me and explain the entire process. Isaac was great, he kept me updated with all the progress and answered any question I had. More

Thank you Jackie it was a pleasure meeting you thank you for the great service you have provided. for the great service you have provided. More

Under construction but the couple of times I've had to bring the car in for recall work and waited has been somewhat painless. Both times have dealt with Gio, at least he can get my car out within 4 ho bring the car in for recall work and waited has been somewhat painless. Both times have dealt with Gio, at least he can get my car out within 4 hours while I wait. More

The customer service was amazing and they really took great care of my car and speedy service. great care of my car and speedy service. More

Good costumer service , even though there is construction going on site and everything is kind of narrow , they gave us good service going on site and everything is kind of narrow , they gave us good service More