Downtown Toyota-Subaru of Oakland - Service Center

My vehicle is serviced by a manager who knows it like a personal physician. It always runs well. He recommends service that is needed and explains how I need to prioritize the service. The car is 25 years personal physician. It always runs well. He recommends service that is needed and explains how I need to prioritize the service. The car is 25 years old and will probably outlive me It has classic lines and is now worth a lot of money as well as being reliable. . More

Patrick was helpful in answering questions regarding proper maintenance on my car. I’ve been working from home and don’t put much mileage and he gave me advice on how often and type of maintenance my c proper maintenance on my car. I’ve been working from home and don’t put much mileage and he gave me advice on how often and type of maintenance my car needs. More

They gave us a great deal on a used Subaru (which we love) and have always given us prompt, professional service. love) and have always given us prompt, professional service. More

I have used the downtown Toyota service for two Priuses since 2012. Always excellent service, fair price, and always able to get an appointment. Free shuttle service home is great too as are Saturday’s h since 2012. Always excellent service, fair price, and always able to get an appointment. Free shuttle service home is great too as are Saturday’s hours. More

Very helpful attendants. With appointment, I was checked in and on my way to work while my vehicle was serviced. I was contacted on a timely manner regarding the progress of my service and I was made aware in and on my way to work while my vehicle was serviced. I was contacted on a timely manner regarding the progress of my service and I was made aware of my vehicle availability for pick up. More

Prompt, courteous and helpful. Service was completed in a timely fashion and I also found assistance in the parts department for a paint touch up pen. timely fashion and I also found assistance in the parts department for a paint touch up pen. More

I have always found the personnel accommodating and easy to deal with and I have had several mystery problems with my car. A major was a smog check issue they pursued and solved especially Kevin. He still r to deal with and I have had several mystery problems with my car. A major was a smog check issue they pursued and solved especially Kevin. He still remembers me when I come in. More

The team was very nice but missed several things. Also, I am still having issues with the new part that was installed. am still having issues with the new part that was installed. More

Rude and condescending staff. Took 4 hours to replace a tire. Don’t care how understaffed you are. AWFUL! tire. Don’t care how understaffed you are. AWFUL! More

Poor service lately… I went in for a tire change and a headlight grid is missing! Lost my keys on another occasion when I had a Pulitzer Center Collaboration… there are a couple aces there but mostly not headlight grid is missing! Lost my keys on another occasion when I had a Pulitzer Center Collaboration… there are a couple aces there but mostly not so much. More