Back

Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

Sort by
July 14, 2021

It’s easy to set up the appointment. The sign-in is efficient and the service is carried out quickly. I was notified when the work was almost done. More

by raevictor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 14, 2021

The person who helped me when I dropped off my car was great, explained what was going to be done, and gave me a timeline. He then called back later in the day with an update and new estimated time work w More

by SOFIA.AHMAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who Faisal is; he’s not who helped me the first day, so I can’t rate him
July 14, 2021

Scheduled appointment for recall notice and part was not available the first time I came in. Would have been nice to have been notified in advance to come in another day More

by ashgarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy, Faisal Zalmy
July 14, 2021

Very good service, very professional in their work and very nice communication with the customer. Completed work in the estimated time or sooner. Very good all around. More

by nhalliwell28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 14, 2021

Kevin Goh took care of me and my car in a timely manner. He did an excellent job in communicating with me and how long it would take. More

by MANOLITO LIMASING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin goh
July 14, 2021

Had an appointment at 7:50 am didn’t get out till 11:00 am. Ridiculous long waiting period. I was very disappointed just because I also had another appointment at 11:00 all the way in Sonoma California More

by Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 14, 2021

Friendly competent helpful. Highly recommend. Will be back. Had tire maintenance and they took care of it right away. Gave a call when it was ready More

by LEBEAU.TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 14, 2021

Service was very quick and efficient. Overall very satisfied with my experience at Downtown Oakland Toyota dealership. Assistant manager Mr.Chao was very helpful and friendly. More

by ALEXYANG422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
July 14, 2021

Efficient, friendly, helpful. They provided free transportation to and from, Dave was extremely helpful and courteous, and I answered all my questions. I will go back. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
July 14, 2021

Subaru service is so amazing! Every time I go in there they treat me like a king! Highly recommend any one of them to help you!! More

by RADEEDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
...
298
...