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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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July 11, 2021

Great service team and I happened to get a very quick turn around on my repair and picked the car up same day which was awesome. More

by mhelou2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
July 11, 2021

Quick, friendly, and very efficient service. We have been bringing our subaru and never had an issue, they do a really good job. Totally recommended. More

by Bernat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 11, 2021

Over 3 hours later than ETA given. Didn’t answer the phones for hours. Didn’t respond to voice mail messages. When we finally received a voice mail message there was no mention that you were closing in More

by Dudley80
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
July 11, 2021

Excellent prompt service. Answered all my questions. Showroom needs work, playing bad music and interior is more drab than a DMV. Waiting area is laughable and employees seem to be chilling out at all t More

by CONORRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 11, 2021

Service took place as requested and in a reasonable time frame. The cost for the service was higher than elsewhere, but I felt better knowing the work is guaranteed. More

by heather a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Faisal Zalmy
July 11, 2021

I’m always able to get a good appointment and a shuttle to get me back home while the work is done. Nice large space and helpful staff More

by tikioasis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 11, 2021

Repair service done right on schedule. Very friendly, helpful, and courteous staff. Service schedule availability of appointments was good. This scheduling availability enabled me to get my car serviced More

by Berk94705mansion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 11, 2021

I have had my vehicle serviced with downtown Subaru twice, the staff was polite, efficient and send text messages with updates as to any findings at the time for pick up… Professional! More

by Doris Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 11, 2021

Jessy has helped me several times. He is helpful. Service is easy to schedule and maintenance is done in a timely manner with cost matching estimate More

by DEVlinPATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
July 11, 2021

They worked really hard to find out what the cause of the high HCO was. Kevin's diligence really paid off. Hope to work with him again. More

by ROBERTF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
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