Draper Auto

Personable Experience I've shopped for close to a dozen cars over the years. The "big box" store experience just doesn't compare. Gary and Kris are amazing! I stopped in I've shopped for close to a dozen cars over the years. The "big box" store experience just doesn't compare. Gary and Kris are amazing! I stopped in on a busy Saturday and the two of them got to me in a timely fashion and provided me with a relaxed buying experience. The price may have been what brought me in, but the genuine and decent folks running the place are what'll have me going back. It's also apparent that they have a certain standard in mind when it comes to their stock; equivalent vehicles I explored elsewhere before stopping in tended to be not only higher in mileage, but in wear. Highly recommended. More

Just bought our 2nd Land Rover! Our friends kept bragging about this place that has best selection of European cars. We finally went in a month ago and bought an LR4. LOVE THIS CAR! Our friends kept bragging about this place that has best selection of European cars. We finally went in a month ago and bought an LR4. LOVE THIS CAR! We went back in yesterday and bought another! We now have HIS and HERS. CANT SAY ENOUGH ABOUT KRIS! HELPED US OUT BOTH TIMES. THX DRAPER AUTO!🚙🇬🇧 More

$2500 of repairs I bought a Land Rover LR3 from Kris and it immediately had issues the first week I had it. They had told me since the battery was sitting for a while I bought a Land Rover LR3 from Kris and it immediately had issues the first week I had it. They had told me since the battery was sitting for a while it was low on juice but that I should drive it around a while and it should be good. I ended up getting stranded at work with a dead battery. The battery was completely shot and they kindly replaced the battery with a brand new on for free the following Monday. After leaving the dealership from getting the new battery installed the check engine light came on. I got the code scanned at autozone saying that my catalytic converter was not performing and would need to be replaced. I brought it in and Kris said they would look at it. He just reset the computer of the car and the code went away, but it came back after I was driving it for 50 miles. The very first week of driving it I hear a clunking noise over bumpy roads. Turns out I needed my lower control arms replaced and an alignment done. Kris would not pay for this repair and wanted me to pay $800 for the repair. It was pretty competitive pricing compared to quotes from other shops, but I did not want to pay an $800 repair on a car that I hadn’t even driven for more than a week, but I didn’t have much of a choice and wanted to get the repair done. The day I get my car back from the control arm repair, I get a loud grinding and squeal out my front tire. $500 to replace the wheel hub and bearing. Again, they said “Sorry there is nothing we can do for you, we already lost money on the deal.” Check engine on again. Turned out to be catalytic converter a $1200 repair. And just this week I found a piece of metal in the back right tires parking brake shoe from when the dealership replaced the parking brake actuator. This has caused some damage on the rotors and has cause a loud noise while I drive. Not a huge repair, but another annoyance to this car and a ridiculous amount of time sitting and waiting for repairs on the vehicle. Kris was not a pushy salesman and was nice enough to let me use their rental car while they worked on the Rover, but they have been unwilling to take care of these repairs and make sure their customer had a good experience. I suspect a lot of their vehicles have many hidden issues that they are trying to hurry and sell before a customer notices them. I understand that a used car is bought “as is” but nearly $2500 in repairs in a month of ownership has been quite frustrating to say the least. To put it simply, I DO NOT recommend this dealership to anyone, and If you purchase a vehicle from here they will downplay issues and will not be willing to take care of you as a customer. As I've read reviews of this place, they have this issue again and again. Find another dealership as there are plenty that sell these types of vehicles in much better care with much better customer service. More

Easiest Car Buy! We were in and out within an hour! Kris was awesome to work with. Very knowledgeable about our Land Rover Lr4 that we purchased. This family owned bus We were in and out within an hour! Kris was awesome to work with. Very knowledgeable about our Land Rover Lr4 that we purchased. This family owned business is in my opinion one of the best because they really care. They know more about the vehicles they sell most dealers. I will definitely be sending our friends there! More

Lemon We bought a Sprinter van from Gary and it immediately had problems after buying it (a week after) that he has been unwilling to do anything about. Af We bought a Sprinter van from Gary and it immediately had problems after buying it (a week after) that he has been unwilling to do anything about. After water poured in from the ceiling because of a bad seal on the AC unit he said to bring it buy to look at it and then ignored us when we emailed back to ask a good time. Before buying he said to not worry about a battery light, it came up to be a $400 alternator repair. He said to not worry about the check engine light, it turned out to be $4,000 engine repair. When the radio wasn't working but the listing said it did, we even offered to split the cost of his bid of $400 and then settled to pay 300 of it only to find the radio he put in was a $80 after-market one. There were other issues too but not enough space to mention them...Before we finalized buying it he offered us a $3000 warranty for it, something we couldn't afford so he assured us that "I take care of my customers". I recognize I have no legal recourse as we signed for an as is vehicle. But over $6000 of repairs anly a month into ownership and he has declined the opportunity to take care of us in way. The only offer was to quote our repairs with the shop he uses, in theory to get us a "wholesale deal" on the work. When we asked to send us a quote we got nothing and nothing since. Gary is nice in person but is not a man of his word apparently which is sad that this happens still. His son who works with him however, was rude whenever we worked with him. I don't even remeber his name as he didn't even introduce himself when I went in to buy the car. If you are looking to pay a little more for the quality cars they claim to sell I suggest buyer beware... More