Dream Nissan Lawrence

They have my everlasting loyalty I had such an amazing experience at Briggs Nissan in Lawrence, KS. Renee Caldwell and Eric Shepherd were extremely knowledgeable, direct and genuine. I had such an amazing experience at Briggs Nissan in Lawrence, KS. Renee Caldwell and Eric Shepherd were extremely knowledgeable, direct and genuine. These two have outstanding integrity, there is no runaround, there is no upsell, there is NO xxxxxxxx. They literally just want to make you happy! These five star humans deserve your business, your loyalty and your trust. I will never work with anyone else, my car will never be seen by anyone else, I'm a customer for life.. and I'm only 26. So if you're looking for INTEGRITY, go talk to Renee and Eric. I was so pleased with them both that I had to bring them a huge cake, a vase of flowers and a candy bouquet. Dennis is also wonderful, as is Chris in the parts department! I feel right at home at Briggs and I know you will too! More

Great sales manager The sales manager Max was very polite and caring about my Past experience with Nissan . He took the time to listen and treated me with respect . Aft The sales manager Max was very polite and caring about my Past experience with Nissan . He took the time to listen and treated me with respect . After short Conversation I went to Briggs Nissan in Lawrence Ks ( drove 25 miles ) Max and his team worked to get me in a New 2017 Nissan rogue sport that no other dealership would help me get into a newer car . Briggs Nissan is lucky to have him as part of their Team . More

fun, friendly, classy, informative! Renee simply rocked the sales portion and the rest of the team were fun, friendly and amazingly easy to work with!!! From start to finish, thsnkbyou Renee simply rocked the sales portion and the rest of the team were fun, friendly and amazingly easy to work with!!! From start to finish, thsnkbyou all for helping us landcthe perfect vehicle for our baby girl🙌🏻🙏🏻 More

Did not have my part I had an appointment to fix a recall on my car. My car was there the entire day and at four o'clock they called to tell me that it was done and ready I had an appointment to fix a recall on my car. My car was there the entire day and at four o'clock they called to tell me that it was done and ready to be picked up. However; when I arrived they notified me that they just found out they did not have the part they needed to fix the recall, but they just ordered it so I will have to come back once it's in. This was an inconvenience to my day and they did not seem apologetic. Why did it take them all day to figure out they didn't even have the part and then call and tell me it was done? More

Love them! They have always worked with us to make sure we are happy. We have purchased our 2nd car from them. We are customers for life! They have always worked with us to make sure we are happy. We have purchased our 2nd car from them. We are customers for life! More

Professional and responsive Renee Caldwell provided great service to us . She was knowledgeable about the Nissan Rogue . She performed research to answer our questions . She was Renee Caldwell provided great service to us . She was knowledgeable about the Nissan Rogue . She performed research to answer our questions . She was not ‘pushy ‘ . We had a nice experience and would recommend both Renee and Briggs auto More

What a fun time! Worked with Eric Gulley. He was super nice and did what needed to be done to get me in a car I loved at an affordable price! Worked with Eric Gulley. He was super nice and did what needed to be done to get me in a car I loved at an affordable price! More

2017 Titan XD Cummins Diesel contaminated DEF Bought a brand new truck from salesman Eric Gully who knew very little about what he was Selling , but since I had done my research I knew some. I w Bought a brand new truck from salesman Eric Gully who knew very little about what he was Selling , but since I had done my research I knew some. I was told that a survey would follow in several weeks and if I didn’t mind to marking all 10’s as a score anything less is considered a fail. I’m easy going so I scored all 10’s Purchased on Friday finally got the kinks out and drove home Monday. Noticed that bed of pickup was scratched and planned on getting bed liner so no worries. Diesel tank was filled as was DEF tank. 1100 miles later DEF tank level has not moved And I thinking boy this uses so little of this Diesel Emissions Fluid and low and behold DEF failure error warning displays on my warning panel to see dealership. Light checked at local official Nissan dealer who informed me that tank had been filled with unknown contaminate and is not warranted I was told be Briggs that a tank of DEF would last 5000 miles so I had no concern. Somebody at Briggs put the wrong fuel in DEF and I can’t prove it. My bill so far For is $2400 after spending $40,000 on a new truck because of somebody’s screw up. Take the time to ask them about the salesman who put regular Gas in a Diesel apparently thinking BP is a Diesel station???( this guy sells cars now) They laughed about until it happens to you. Terrible experience overall... drive to Topeka Capital Nissan for a better experience. More

Great purchase experience Had been looking at various cars at various dealerships for a few months. people here , especially Adam Staszkievicz were very patient and helpful but Had been looking at various cars at various dealerships for a few months. people here , especially Adam Staszkievicz were very patient and helpful but not pushy. I should have known they would win out, this is the 3rd Nissan we have bought at this dealership. When we finally did decide, Adam and others made the process simple and easy to complete. Will definitely return for next car! More

Worst Ever Customer Service! DO NOT GO TO BRIGGS! WORST CUSTOMER SERVICE EXPERIENCE EVER! We went and purchased a 2017 Nissian Sentra. We signed paperwork and went home. We went a DO NOT GO TO BRIGGS! WORST CUSTOMER SERVICE EXPERIENCE EVER! We went and purchased a 2017 Nissian Sentra. We signed paperwork and went home. We went and continued to drive the car for 2 months to and from work and errands and such. We then had to redo paperwork two different times. Finally when the 60 day tag was about to expire we called and tried to figure out a solution. A couple days after calling repeatedly we received a call back on Dec. 13th saying we had to give Briggs 2000 dollars or bring the car back because they couldn't get the financing figured out and accepted or whatever. We returned the car on Dec 14th and since then we have been calling and calling and calling to get our down payment back. It took Briggs a matter of days to remove the money from my account but after 2 weeks I still do not have my money back but not to worry I'm told the check has been mailed but it's in my dad's name so how exactly am I supposed to get my money. Thank you for making it impossible for us to get another car, and for ruining Christmas, Briggs, way to go with your 100% customer satisfaction, except not. Oh and why would let someone drive a car for 2 months if you couldn't get the financing figured out. Seriously! More