Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood - Service Center
Greenwood, IN
47 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
47 Reviews of Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood - Service Center
Sort by
August 05, 2022
My service was excellent from setting up the appointment until the car was fine. Elizabeth went above and beyond to make everything go smoothly. This is one of the reasons why we are loyal BMW owners. until the car was fine. Elizabeth went above and beyond to make everything go smoothly. This is one of the reasons why we are loyal BMW owners. More
by pamelaadavis
Employees Worked With
Elizabeth Kolter
July 04, 2022
Joey Graham- Service Advisor was nothing less than excellent! He made me experience extremely pleasant and I like that he kept me in the loop the entire time even when he stepped out of the office for excellent! He made me experience extremely pleasant and I like that he kept me in the loop the entire time even when he stepped out of the office for a lunch break I was able to call him on his cellular phone. Great job, Joey! More
by Antonio
Employees Worked With
Joey Graham
April 19, 2022
Best service visit in my sixty years of automotive experience with dealerships and maintenance staff. I dreaded the first oil change and the hour drive to Indianapolis. When the service manager piled experience with dealerships and maintenance staff. I dreaded the first oil change and the hour drive to Indianapolis. When the service manager piled on factory recalls, I balked. Jill offered a loaner car, gently suggesting that the seat belt inspection was a safety concern but the computer linking could wait. After signing all the papers with Elizabeth, I sat in the service car to call my daughter in Colorado. "Maybe you should just get it done since you're already there," she advised. This sounded very familiar, so back to Elizabeth for complete service including recalls. Before leaving, I made one more trip inside. Everyone laughed when I asked for directions to the restroom. Randy delivered my car on Monday as promised. My overall rating for Dreyer and Reinbold BMW: can't wait for the next service! More
by ron.fulkerson
Employees Worked With
Jill and Elizabeth
April 17, 2022
I've entrusted my 535i to the professionals at DR South, for several years now, driving about 100 miles roundtrip to leave it in their trustworthy hands. Enough said! for several years now, driving about 100 miles roundtrip to leave it in their trustworthy hands. Enough said! More
by BMW Lady
Employees Worked With
JOcaob Watson, Joseph
April 13, 2022
Jon and all the staff at Dreyer & Reinbold VW are the best at providing customer service and taking care of your car. I was unable to get to my appointment the morning I made it. I left shift at the fire best at providing customer service and taking care of your car. I was unable to get to my appointment the morning I made it. I left shift at the firehouse and came home to my 2 year old sick. Mom had to be at work this particular morning and I had no other option. Julia and Monica had a driver with a VW loaner to me in 30 minutes! I was doing some maintenance and upgrade items, Josh in the shop is excellent at completing work thoroughly and correctly. He even provided pictures of my intake valves pre/post cleaning. Jon makes sure everything with my car and service experience is exceptional, every time. I would say I was impressed, but I am used to the quality and value that I get from years of being a customer here. Thanks so much! More
by dannytube
Employees Worked With
Jonathan Forrest
April 12, 2022
As an owner of a 2018 VW Tiguan, when I bring it in for it's annual service I am greeted with the most kind, professional staff Alex, Monica and Rachael whom always treat me like a VIP. They cover any co it's annual service I am greeted with the most kind, professional staff Alex, Monica and Rachael whom always treat me like a VIP. They cover any concerns I may have, and go over future requirements if needed. When the car is ready, I am greeted by the gracious cashier, Tara whom not only is professional she makes sure to send me off with a good safe trip. All in all I will continue to keep coming back and not only for service, but purchase my next future VW. More
by linda.levi52
Employees Worked With
Alex, Monica, Racheal and Tara
April 12, 2022
Dreyer & Reinbold Volkswagen is outstanding in taking care of my vehicle needs. They have serviced my previous Volkswagen models through the years. My 2022 Tiguan will be serviced and maintained throug care of my vehicle needs. They have serviced my previous Volkswagen models through the years. My 2022 Tiguan will be serviced and maintained through the service department very soon. The ease of drop off and the updates through out the day puts me at ease. I highly recommend your next Volkswagen service to be at Dreyer & Reinbold Volkswagen. Happy to be a customer for 20+ years! More
by Joy
Employees Worked With
Alex, Rachael and Monica
