Dreyer & Reinbold Inc - BMW

If I could put into words just how phenomenal these guys are when it comes to customer service, I would! From the moment I first reached out to David Lazerov until the moment we drove off the lot, the entir are when it comes to customer service, I would! From the moment I first reached out to David Lazerov until the moment we drove off the lot, the entire experience was absolutely outstanding. Buying a car has honestly never been this easy. Literally, no xx, no unnecessary back-and-forth, and no pressure. These guys are genuinely committed to providing exceptional customer service and making the entire buying process as smooth as possible. This is our third experience purchasing from a BMW dealership, and although each dealership has been different, they have all had one thing in common: outstanding customer service. There is something about the BMW buying experience that continues to impress us. A huge thank you to David Lazerov and the entire team for making this purchase such a smooth, enjoyable, and stress-free experience. You guys definitely earned our business and our recommendation! More

Outstanding customer service. Elijah is extremely thoughtful and patient. I am grateful to have a person I can always trust. I will definitely go back every time. Elijah is extremely thoughtful and patient. I am grateful to have a person I can always trust. I will definitely go back every time. More

Great dealership to deal with. The staff is great. Kerry Knight my sales rep was informative and did not pressure me at all. Worked with me to get what I wanted. No pressure in the The staff is great. Kerry Knight my sales rep was informative and did not pressure me at all. Worked with me to get what I wanted. No pressure in the Finance office either when I signed everything. One of the easier car deals I’ve done. More

Outstanding customer service. I've had several positive experiences when dealing with the dealership and service department. I've had several positive experiences when dealing with the dealership and service department. More

Always a great experience at Dreyer & Reinbold. Top notch professionals! Service and Sales excellence with every experience. Top notch professionals! Service and Sales excellence with every experience. More

Very approachable and low pressure. Customer service excellent. Good communication. Easy to work with. Excellent service center. Customer service excellent. Good communication. Easy to work with. Excellent service center. More

Willie McCloud was excellent and a pleasure to have as my sales advisor. I definitely plan to be a return customer to him and recommend him highly to others I know who will be in the market for a new BMW! sales advisor. I definitely plan to be a return customer to him and recommend him highly to others I know who will be in the market for a new BMW! More

Great service. May need more loaners. Good communication. Lexus dealer has a fancier customer wait area though. May need more loaners. Good communication. Lexus dealer has a fancier customer wait area though. More

I brought my car which is out of warranty in for service. What really keeps me coming back is my personal service rep, Elijah Stewart. He is very competent, and I feel 100% that he would not recommend I h What really keeps me coming back is my personal service rep, Elijah Stewart. He is very competent, and I feel 100% that he would not recommend I have something done that is not necessary or is not necessary at this time. I am a single woman with very little knowledge of car maintenance, and I trust what he tells me completely. I appreciate dealing with the same person each time I come in, and I feel he and I have developed a relationship which is important to me, because we have talked to each other on multiple occassions. I live very close to the dealership, and he always assists me with transportation without having to go through the paperwork of getting a loaner. This is very convenient, and saves me a lot of time. More

The people are great. Location is fantastic. Thinking I will be a mini owner forever ! Location is fantastic. Thinking I will be a mini owner forever ! More