
Drive Now
Phoenix, AZ
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Regret I originally gave a stellar review (which Tony solicited for several times while I was trying to read and sign paperwork). I wasn't really impressed w I originally gave a stellar review (which Tony solicited for several times while I was trying to read and sign paperwork). I wasn't really impressed with the service I received, but wrote a glowing a review anyway. I felt rushed during the selection process. I kept asking about one car in particular. He never said no but kept throwing other cars at me. I absolutely HATE the car I bought. It is a $9,000 piece of poo. The free roadside assistance and towing is just towing...if you're on the west side. I read my papers TWICE while I was stranded with my children waiting for someone else to come to my rescue. It is LITERALLY falling apart in my hands. My front end FELL OFF. It's not attached by a single screw! There are transmission problems. I fully intend to find out what my warranty is going to cover. It is so bad that I sometimes wish a truck could just ram it really good (while its parked and empty of course). If I had it to do all over again...I wouldn't. More
Wowed by customer service Jessica The process was simple and terms reasonable. Jessica listened and provided some great options. I arrived and was greeted quickly. I didn't feel like The process was simple and terms reasonable. Jessica listened and provided some great options. I arrived and was greeted quickly. I didn't feel like a bad person with bad credit. I was treated with respect and professional. More
Smooth process I was in and out without any issues. Jessica was great and helpful. I was greeted promptly and professionally. They treat you with respect and our co I was in and out without any issues. Jessica was great and helpful. I was greeted promptly and professionally. They treat you with respect and our courteously. More
Friendly Helpful Service Best service in the time of need. They were able to help me find a vehicle that fits my needs no matter what my credit situation is. Best service in the time of need. They were able to help me find a vehicle that fits my needs no matter what my credit situation is. More
Enrique is great sale man They are awesome great sale person nice staff. Thank you for making my automobile purchase easy. I would recommend this place to anyone. All smiles he They are awesome great sale person nice staff. Thank you for making my automobile purchase easy. I would recommend this place to anyone. All smiles here. :) More
awesome For a first time buyer my experience was incredible they were very helpful and friendly they found a way to help make it easy for me to own my first c For a first time buyer my experience was incredible they were very helpful and friendly they found a way to help make it easy for me to own my first car. More
NICE!! I like that were willing to work with how they took my down payment by card over the phone that was something never thought anybody would do. I like that were willing to work with how they took my down payment by card over the phone that was something never thought anybody would do. More
great and enjoyable I enjoy the customer service provided and the quality of the help. I would definently recommend this dealership to as many people that are looking for I enjoy the customer service provided and the quality of the help. I would definently recommend this dealership to as many people that are looking for a purchase. More
Superior Customer Service!! I spoke with Jessica over the phone and because of her friendly, outgoing personality that came thru the phone made me want to come in and check you I spoke with Jessica over the phone and because of her friendly, outgoing personality that came thru the phone made me want to come in and check you all out. The day I came in Jessica acknowledged me and even remember my name and what we spoke about. She was thorough, knowledgeable, very friendly and you don't feel rushed or pressure from her. She allowed me to take my time and decide and she always came back to me to check on me! . She is fantastic!! Just an all around awesome sales agent woman. You don't normally see a lot of women as sales agents and just spending time with her I felt I made the right decision in where I was investing my money. This will not be the last you see of me, Express Auto Spot is TOP NOTCH and I will recommend all my friends to her!! Thank you Jessica for the Awesome Experience!! More