Dublin Nissan - Service Center

Great Service Bought two cars from here several years ago. Always have had great customer service from the Service Dept., better than most of the other luxury deal Bought two cars from here several years ago. Always have had great customer service from the Service Dept., better than most of the other luxury dealerships in the area including BMW and MBZ. More

Best customer service! Fast, affordable and went the extra mile to ensure I had a rental car for each day my car was in the shop! The service advisor was great at explainin Fast, affordable and went the extra mile to ensure I had a rental car for each day my car was in the shop! The service advisor was great at explaining each step to me and was available to me every time I needed to reach him! More

Service department not very friendly I own a Nissan since Oct 2005, and always liked their way to take care of their customers. This dealership in Dublin doesn't care about your patronage I own a Nissan since Oct 2005, and always liked their way to take care of their customers. This dealership in Dublin doesn't care about your patronage at all. After the change of ownership in 2004, everytime I go there, either minor or major service, they always find a way to let me pay extra dollars. Especially if I do not need anything at all!!! They always find something (brakes, battery, shock, leaking of something). It's not really important if my car needs it. They just want my money. And even after fixed it, I call them because they mess up on something else, nobody takes care of my calls. Called at least 3 times, leaving name & phone number. Still waiting for Service Department to call me back!!! Forget it. They will not see me and my money anymore!!! More

I had a excellent experience at Dublin Nissan. I had communicated with the internet sales department the day before I drove 93 miles to the dealership. When I arrived that morning, Jonna was ready to he communicated with the internet sales department the day before I drove 93 miles to the dealership. When I arrived that morning, Jonna was ready to help me with any of my needs.I explained what I wanted to pay, what I expected for my trade in and that I did not want to be there all day. She made sure Derek, the Sales Mgr. knew exactly what I wanted and expected. Derek made the purchase experience as smooth as possible. He was the consummate professional. All of my needs were met and all requests were fullfilled. As I drove home that day I realized I chose the best dealership to do business with and would HIGHLY recommend this dealership for any Nissan purchase!! Thanks Jinna and Derek! P.S. If I am in need of another Nissan, I know Iwould make the drive again!! More

Jason is my Service Advisor and he is always upbeat and ready to listen to my car ordeals. I would, also, work with Jesse, whenever Jason was unavailable. To date, the mechanics have done a great job rep ready to listen to my car ordeals. I would, also, work with Jesse, whenever Jason was unavailable. To date, the mechanics have done a great job repairing all of my car's problems. The front end alignment I had done at Dublin Nissan may have been the best alignment my car has had in a long time. My car feels solid. Dublin Nissan also performed the 70K mile maintenance, in addition, to the mist service. Fantastic. On top of that, their detailer did a great job. My last visit to Dublin Nissan was to fix a rattling noise coming from the steering column. They provided me with a loaner while they worked on my car for several days. I had other maintenance performed on my car during this visit, but at the end of the service, my car runs very well. I would definitely recommend Dublin Nissan to anyone who wants to be treated with professionalism and wants their car pampered. More

The service was fast and Jason and the cashier and Joe The service was fast and Jason and the cashier and Joe the van driver were awesome! Car was finished fast. I asked for a car wash and this was not do The service was fast and Jason and the cashier and Joe the van driver were awesome! Car was finished fast. I asked for a car wash and this was not done. But I was in a hurry so didn't go back in to mention it. But last time we brought my daughter's car in she was also promised a car wash and didn't receive it. More

Took our Sentra in for an oil change and also heard a rattle from the air conditioner. Jason was very helpful and walked me through the process needed to get a warranty repair done. With the service a rattle from the air conditioner. Jason was very helpful and walked me through the process needed to get a warranty repair done. With the service and help I was given, there is no reason to go anywhere else for service. Jason's honesty and integrity is huge asset to Dublin Nissan. More

WORST SERVICE EXPERIENCE EVER. Received 50% oil change WORST SERVICE EXPERIENCE EVER. Received 50% oil change and free wheel alignment inspection flyer in the mail. CAME IN ONLY FOR THE OIL CHANGE & ALIG WORST SERVICE EXPERIENCE EVER. Received 50% oil change and free wheel alignment inspection flyer in the mail. CAME IN ONLY FOR THE OIL CHANGE & ALIGNMENT CHECK AND GOT OUT WITH UNNECESSARY WORRIES OF NEEDING A HEAD GASKET REPLACEMENT COSTING THOUSANDS OF DOLLARS. Jason at write-up was reluctant to do the alignment check to confirm what an oil change place did previously arguing if they found its out of alignment, then it must be. I SAID WHY NOT, SINCE I HAVE A COUPON RIGHT THERE! SLOPPY OIL CHANGE, oil all over engine giving out a smell. UNBELIEVEABLE STORY OF RADIATOR NOT HAVING COOLANT. The temperature gauge did not go up, was steady, and normal upon drop off. If there is no coolant in the radiator, as told by jason, this contradicts their finding coolant in two cylinders when pressure tested. I can see refill of water in the reservoir, which was clear, fluid though in the radiator was green. I KNOW SYMPTOMS OF HEAD GASKET FAILURE and have an engineering degree that I was smart enough to get a second opinion. Pressure check by a "trusted" mechanic and spark plug wear on all cylinders are constant. Checked fluids before a long drive this weekend, temperature gauge steady and normal as it always have been and no engine power loss. Checked fluids after cool down to be the same as they were before the drive. More

Originally, I purchased my 2010 370Z Nissan Roadster from a different Nissan dealership in Concord, CA. For my first oil change, and out of loyalty since I purchased my vehicle from that dealership, though a different Nissan dealership in Concord, CA. For my first oil change, and out of loyalty since I purchased my vehicle from that dealership, though it was an HOUR away, I decided to have the service there. But, though I had a appointment, I was there longer than anticipated which bothered me somewhat. San Leandro Nissan was a bit closer to me but, that location always seemed to be busy for whatever reason. So, I decided to go to Dublin Nissan for my next service and has never looked back. The staff is friendly, the customer service top notch, and the service on my vehicle is above par while completed in a timely manner. Cannot praise Dublin Nissan enough. More

Jason Alura was very hospitable and very informing in terms of vechical care and customer care. He went well out of his way to ensure that we had received the best service that could be provided. We were terms of vechical care and customer care. He went well out of his way to ensure that we had received the best service that could be provided. We were well informed and were notified upon completion. I would definitely recommend this dealership as well as Jason for nothing but the best service in Nissan care. More