Dulles Motorcars Subaru

Went beyond the call of duty It's unusual to purchase two new cars within two months. I was disatisfied with my first purchase but Tara and Sami made sure I was in a car that met It's unusual to purchase two new cars within two months. I was disatisfied with my first purchase but Tara and Sami made sure I was in a car that met more of my needs. Tara was a great communicator and took time to make sure everything was done efficiently and correct. Gary was very clear on all the financial terms. I did find Chaulky a little pushy and rough but did comprimise with my trade-in. More

Professional personal service Eric White was very professional and followed up with our on line inquiry and aimed to please. Eric knew that we were under limited constraints with Eric White was very professional and followed up with our on line inquiry and aimed to please. Eric knew that we were under limited constraints with the timing of purchasing a car for our son. He was able to make our deal happen on the day we needed the car. When we came to Virginia from Maryland to purchase the car, everything went timely and the deal went smoothly. Gary Hall in finance was also a very impressive man. He obviously knew about financing and warranties. He was nice and a great salesman. Any company would welcome the wonderful traits that both Eric and Gary have. It was well worth the two hour trip to purchase the car for our son. Thanks for a great experience! More

Great Experience David T. was the quarterback (salesperson) for my purchase but all the people he had me work with were great. David found exactly what I wanted in th David T. was the quarterback (salesperson) for my purchase but all the people he had me work with were great. David found exactly what I wanted in the dealer’s pipeline, kept me informed of the vehicles progress, was able to add some accessories at the port price, was very flexible with payment arrangements, spent lots of time answering my questions, showing me how some of the complicated electronics worked, and much more. There was no high pressure or tricky sales tactics. I got a very good price on my new vehicle. But, even if I could have saved a few dollars elsewhere, working with a great dealer is worth it!! More

Great all around experience Salesman was helpful as was the sales manager. Understood that I was looking for a specific car and did not try and push a more expensive sale. Good p Salesman was helpful as was the sales manager. Understood that I was looking for a specific car and did not try and push a more expensive sale. Good price offered for trade-in, and great overall cost. Eric was very helpful, and everyone there worked to meet my needs. Will return when I am ready for my next Subaru! More

No push, no rush, great product and we had a great painless The only problem we had with the process deals with the standard dealer delivery charges. When you look at the laundry list for what that payment sup The only problem we had with the process deals with the standard dealer delivery charges. When you look at the laundry list for what that payment supports it is mainly for when a “trade in” is made, for lean and title search and transfer. That was most likely/assuredly accounted for when the estimated the deal for what they will give you for the trade. If you come in to buy a car you should not pay for services not needed. You wouldn’t pay the price of a full auto detailing when you’re just getting a car wash. If they continue this practice it could be a deal breaker for some unless they make some allowance in quick dealer add-on options or something. Regionally, I still found this to be the best Subaru dealer to work with. All the personnel I worked with were great before, during and after the process. More

Great Staff and Great Experience We arrived later in the day than we expected. However, the staff there was understanding and accommodating. Such a difference than other dealers that We arrived later in the day than we expected. However, the staff there was understanding and accommodating. Such a difference than other dealers that we had been working with. It was a little bit of a drive to get there, but it was well worth it. We worked with Katherine Perez who did a great job showing us vehicles and guiding us through the whole process. Overall a positive experience and would recommend. More

Always A Wonderful Experience We have been bringing our car to Dulles for Service for a very long time (our Forrester is 13 years old). The service department is the reason why we We have been bringing our car to Dulles for Service for a very long time (our Forrester is 13 years old). The service department is the reason why we will buy our next Subaru from Dulles motor cars. We bought our car from Dulles in 2003. The service department is very knowledgeable, honest and friendly. I hope to continue to see the same folks working there for years to come, especially Mandy. Thanks for all your great work in keeping my car running safely! More

Great fast experience We knew what car we wanted after searching inventory on the net. After an Internet inquiry, it took about 10 minutes to work out a deal with Chalky. We knew what car we wanted after searching inventory on the net. After an Internet inquiry, it took about 10 minutes to work out a deal with Chalky. We trekked out to the dealership where we were greeted at the door and directed to Jennifer. She got our paperwork done in about an hour and we were on our way. Definitely will work with them again. More

Great experience! Can't wait to be back! I came in this past Saturday with my mom. I wasn't ready to buy just yet and even on these circumstances I still felt compelled to leave a review. My I came in this past Saturday with my mom. I wasn't ready to buy just yet and even on these circumstances I still felt compelled to leave a review. My salesman Alonzo was fantastic. He was extremely knowledgeable and didn't pressure me to purchase at all. I feel very comfortable purchasing a car from him and will be sure to be back when I am ready to buy! More

Nice, friendly place to buy a car! I had been doing a lot of research on what I wanted my new car to be when I realized my old one was on its last legs. As an engineer, I had spreadshee I had been doing a lot of research on what I wanted my new car to be when I realized my old one was on its last legs. As an engineer, I had spreadsheets galore and truly did my research. I had it narrowed down to three cars, and test drove them all (keeping Subaru last since it was the front-runner). Not only did the staff at Subaru not harass me like the other dealers I test drove through, but they also didn't shove sales pitches down my throat at all. I went in knowing it was the first step of looking, and left knowing not only did I love the car, but I didn't feel like a guppy in a shark tank at the dealership. I came back for a second test drive and worked with David since Eric wasn't there- and he was equally as friendly and considerate of my time and where I was at in my vehicle search. Going in to buy the car, things went relatively smoothly and when the finance guy was backed up, Eric got me set up with the finance guy (Mark) over at Dulles Jeep across the lot. I was given the price I found online, which was lower than TrueCar estimates, and wasn't pressured to get any extra stuff I didn't need or want. Everyone we worked with was great, and we were even able to watch some hockey during the downtime between steps! More