
Duncan Acura Audi
Roanoke, VA
123 Reviews of Duncan Acura Audi
"Friendly knowledgeable service advisor. Work completed in..."
- marvin.wrightFriendly knowledgeable service advisor. Work completed in stated time. Waiting area nice but could be slightly larger. Followed Covid-19 protocol. Would highly recommend to fellow Audi owners.
Read More"Craig is always knowledable , helpful and personable. He..."
- Michael HCraig is always knowledable , helpful and personable. He arranges a loaner for the days the work is done. He returns calls and calls when he has more info about the work to be done and when the car is ready. I am very happy with the Audi service department
Read More"Service is always top notch. Reasonable prices and..."
- jrhService is always top notch. Reasonable prices and outstanding quality of service. Will not be taking my vehicle anywhere else for maintenance unless it’s another Audi dealership.
Read More"Always easy to schedule an appointment. Very flexible..."
- SML TUANAlways easy to schedule an appointment. Very flexible with drop off and pick up times. Jason was friendly and efficient as usual. Bill Call always takes the time to say hello. Its like being part of a family.
Read More"Consistently outstanding service every time in taking..."
- LEConsistently outstanding service every time in taking care of my Audi. From scheduling the appointment, to welcoming me in the door and reviewing work to be done, to performing the service in a quality and efficient manner, to communicating with me, to sending me out as a happy customer -- perfection. I have worked with both Craig and Jason, and both are professional and friendly. I really appreciate that Lynwood called me to let me know that an earlier appointment was available after I left a voice message that morning -- great communication, timely, that I really appreciate. Bill helped me previously to understand the dashboard technology, which was really important. Highly recommend!
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