Durango Toyota
Durango, CO
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Absolutly do not trade with or buy from this company Durango motor company is a company which is 100 % non negotiable on used vehicles. They had a 2009 jeep for sale for 24,900 ......I looked the price o Durango motor company is a company which is 100 % non negotiable on used vehicles. They had a 2009 jeep for sale for 24,900 ......I looked the price on NADA Guides .com and found the actual average price was 18,500 . I looked the jeep over inside and out , found hail damage on the hood and a cracked and broken hard top that can't be repaired just replaced. They would not fix or make any price adjustments at all. The Salesman said you will pay this price and this price only. I told him promptly where to go and left the dealership never to return..........BEWARE.... More
Used purchase The guys were great, very helpful. I like that they're pay is based on customer satisfaction and not a commission off the car sold. The guys were great, very helpful. I like that they're pay is based on customer satisfaction and not a commission off the car sold. More
Great sales dept. Horrible finance dept. We purchased a brand new 4 runner a couple months ago . The sales team was awesome and extremely knowledgeable about the the vehicles they have . If t We purchased a brand new 4 runner a couple months ago . The sales team was awesome and extremely knowledgeable about the the vehicles they have . If their was a question they didn't know off hand they would find out quickly . We went in with a huge negative equity on our previous vehicle hoping to lower our monthly payment but were not in a bind to sell our truck . When we found the car we liked and started the loan process I specifically stated to only go to two lost credit unions in our town for financing of the vehicle. We did get approved from one of the credit unions and after a long debate with Durango Motor got a decent interest rate . The issue I have is when dealerships shot gun credit which means send your application to multiple banks. Every time a bank pulls your score it will lower . I was at a high 700 to now a low 600 causing issues with being able to finance a mortgage for my house. The finance department at Durango Motor did not mention they had shot my application everywhere and made it appear they had only submitted to the two I requested . They were pushy and took a vary aggressive approach . Completely opposite from the sales side . If your planning on buying a vehicle from them be extremely careful on where your application goes and how many places it goes to . It will lower your credit score drastically . More
beware noland mccafferty in finance worst experience than any dealer ever I was in the middle of purchasing a car They took all my info and I was waiting for the car to go through ins worst experience than any dealer ever I was in the middle of purchasing a car They took all my info and I was waiting for the car to go through inspection another dealer bullied the Internet sales guy I was working with and sold the car out from under me More
2 new toyotas and counting. Mike Aus runs a superior car dealership, that's all there is to it. They price fair, care about their customers, and know their business. From the t Mike Aus runs a superior car dealership, that's all there is to it. They price fair, care about their customers, and know their business. From the top down they care about their customers. More
Excellent customer care We had our 2009 Toyota Highlander Hybrid serviced. Afterwards we found dirty handprints inside and the glove box had been opened, contents removed. We We had our 2009 Toyota Highlander Hybrid serviced. Afterwards we found dirty handprints inside and the glove box had been opened, contents removed. We called the GM with our concerns. Within one hour we received a call from Bryan Townsend, the finance director. He explained that the glove box was opened to access an internal air filter. He apologized the contents had not been replaced and offered to meet us immediately so he could personally clean the interior of the car. Our past service visits have always been great experiences! These folks definitely know how to take care of customers and resolve their problems! They get 5 of 5 in our book! More
Horrible sales team I didn't think DMC would have to downgrade another dealer to get their point across on how bad they low ball excelent trade in vehicles. Not to mentio I didn't think DMC would have to downgrade another dealer to get their point across on how bad they low ball excelent trade in vehicles. Not to mention the truck I test drove was filthy with a shattered windshield and tore up for twice as much. Not only does the finance team rip you off but the price on the garbage they offer claims to be the lowest only because they will rip you completely off when yours is better. Their is a reason I haven't been back since the switch from New Country but it took one visit to remind me. The poor salesman was the nicest one there who lost a beautiful trade because of greedy finance jerks who dont know their head from a hole in that big corporate dump. I'd rather pay more to see my 2016 truck be traded for what is deserved then purchase an under priced vechicle off a bunch of jerks who belittle me for one being a woman and two thinking my purchase that wasn't from them was a bad one. Jokes on you! More
No Pressure and very pleasant We went to Durango Motor Co just to see what was available and what things cost. We had previous dealings with New Country Auto and figured we would We went to Durango Motor Co just to see what was available and what things cost. We had previous dealings with New Country Auto and figured we would be going to Farmington to shop. We were pleasantly surprised at how wonderful everyone was. I have never bought a new vehicle. I did not think that I could have one. Taryn Smith set us up with a New Toyota Tundra in a lease deal that works for our budget. He also offered to help us look at other places to see if we could find anything better. We did not see the need in going any further. The lease ended up being more affordable than buying a used vehicle. He is a pleasure to deal with. Brian Eisner set me up with a Ranch Hand bumper to protect my investment from the road hazards that we have. He also printed me out a wish list for the things I would like to get later. All the people have been wonderful to work with. Thank You for a wonderful experience! Kelli Day Pagosa Springs Colorado More
A-One. Our salesperson, Jade Lutjen was such a pleasure to work with. Informative, pleasant, NOT PUSHY, a HUGE plus in my book, and worked directly with me, Our salesperson, Jade Lutjen was such a pleasure to work with. Informative, pleasant, NOT PUSHY, a HUGE plus in my book, and worked directly with me, not my husband, since I am the one who will be driving, and paying for my new Tacoma. More
Purchase My Wife and I had a very pleasant buying experience at Durango Motor Company. We were looking for an older 2nd hand car to keep here in Durango. We My Wife and I had a very pleasant buying experience at Durango Motor Company. We were looking for an older 2nd hand car to keep here in Durango. We selected a 2008 model which met our needs nicely. "The Big Canadian", Dylan Forsythe, as the primary sales person, was extremely helpful and not pushy neither were the others we dealt with (Bill and Nolan). The car needed a few repairs (new windshield) and a check out on the AC, which Dylan, Bill and Nolan all said would be taken care of to our 100% satisfaction (not just a top up of the Freon, but a complete and proper repair, if required.) They all said they would also take care of peeling tint and a minor cosmetic paint repair (at our cost, which was fine). We are taking them for their word and leaving the car with them while we are out of town for the next 4 to 6 weeks. More
