Durocher Kia

Carey at Durocher Kia was excellent to work with.He put us in a great car with a payment below what we were expecting.He found us all the rebates and special offers to achieve our goal.This is the first ti us in a great car with a payment below what we were expecting.He found us all the rebates and special offers to achieve our goal.This is the first time I have left a car dealer feeling like I got a great, fair deal.Thanks to Carey and the Durocher staff for a great day. More

My wife and I went to the dealership not knowing exactly what we wanted for a car. We were current owners of a 2006 KIA Sorento, but didn't know if we wanted another Sorento or the KIA Soul. We took a test what we wanted for a car. We were current owners of a 2006 KIA Sorento, but didn't know if we wanted another Sorento or the KIA Soul. We took a test drive in the Sorento and read the different reviews of the changes in the overall design of the new Sorento and were impressed. When we finally decided to that we were going to purchase the new Sorento, Carey Frennier was extremely helpful. We financed the car through KIA Motor Finance and the process went seamlessly thanks to Carey's thoroughness. The process was seamless. Carey arranged for the vehicle to be registered so there was no hassle of waiting in line at the NY DMV to get the plates and pay the sales taxes. Outstanding service all around. More

I dealt with Lisa Crosby initially via email as I am from VT and saw the car listed online. I wanted to settle on a price first so as not to waste my time traveling to Plattsburgh. She was very good about co VT and saw the car listed online. I wanted to settle on a price first so as not to waste my time traveling to Plattsburgh. She was very good about communicating with me via email and negotiating a price with me. Once we settled on a price, we started dealing with Ross. He, like Lisa, was very accommodating and treated my husband and I with the utmost respect. It took us a day or two to get over there to check the car out and we were never pressured to hurry to purchase the car. Once they knew we were seriously interested, they even held the car for us without so much as a deposit. I had looked at cars at 4 dealerships prior to this and each time was given the "you'd better hurry before someone else buys it and you won't find a better car at a better price" routine. It was so refreshing to be free of the b.s. we were given at other dealerships. I feel we got a good price painlessly. We had a little kink related to the cross state sale but the Michael Lawyer came up with a good solution to eliminate any inconvenience for us. I'm sure it was a pain for them to do this type of sale but we were never made to feel like it was. We did dicover an issue with an oil leak right after purchase but they did cover this under the one month warranty without argument. Our experience was that we were given top of the line customer service and I would recommend Durocher without hesitation! More

I had extensively researched the Kia Optima SX and stopped in to physically look at the vehicle. Carey was extremely helpful, and the least pushy sales rep that I have ever encountered. He recognize stopped in to physically look at the vehicle. Carey was extremely helpful, and the least pushy sales rep that I have ever encountered. He recognized the fact that I had researched the car and did not feel the need to cover the same real estate twice, so to speak. He was able to locate and secure the vehicle in the color and configuration that I was looking for immediately. I ordered the car the same day. It was available for pickup two days later. My only reservation with the car is with the Tire Mobility Kit that is used in lieu of a spare tire. I'm concerned that the puncture sealant will ruin the TPMS sensor if used, thus requiring an expensive replacement. More

I purchased my Kia Rio EX 2013 on september 24 2012.Mr Larry Durocher was my sales person on that day. He was friendly knowlegible and patient. That is why I bought my Kia from him instead of Hyundai fro Larry Durocher was my sales person on that day. He was friendly knowlegible and patient. That is why I bought my Kia from him instead of Hyundai from Garvey. Also Mr.Ross took his time to explain to me all the features of the car and I was introduced to all the service employee. Everybody made me feel like a VIP. More

Very friendly group of people! Very communicative about the buying process and very accommodating to us!!! Would definitely recommend Durocher Kia to anyone looking for a great value and great customer ser the buying process and very accommodating to us!!! Would definitely recommend Durocher Kia to anyone looking for a great value and great customer service! Thanks!!!! More

Carey was very pleasant and give me time to get all the paperwork I needed to get the new car. I had a another lean on my used car and it took three days to clear it. I kept calling Carey and he say that i paperwork I needed to get the new car. I had a another lean on my used car and it took three days to clear it. I kept calling Carey and he say that it was fine and he would wait. More

I thought Ross McCallister was very helpful with us. He I thought Ross McCallister was very helpful with us. He explained everything that we asked about and found the car that we wanted. It was agood exp I thought Ross McCallister was very helpful with us. He explained everything that we asked about and found the car that we wanted. It was agood experience. Thanks More

the salesman was very knowledgeable,friendly and honest. I felt that he was able to provide me with a fair trade in value on my truck. Because of this i was able to purchase the Optima at a price that was I felt that he was able to provide me with a fair trade in value on my truck. Because of this i was able to purchase the Optima at a price that was affordable for me. I would recommend anyone who is interested in purchasing a new vehicle to call him. More

Jamie Major has been amazing in helping me with my 2011 kia optima sx. I would recommend him to anyone. He has went above and beyond in helping keep up with the maintaince and any questions or concerns i m kia optima sx. I would recommend him to anyone. He has went above and beyond in helping keep up with the maintaince and any questions or concerns i may have. Very pleased. More