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Dwight Ford
Dwight, IL
3 Reviews
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 3 reviews
July 15, 2025
Unfortunately, my experience here was deeply disappointing and, in my view, very concerning — especially for women. Based on how I was treated, I would strongly caution other women to bring some disappointing and, in my view, very concerning — especially for women. Based on how I was treated, I would strongly caution other women to bring someone with them, as I did not feel taken seriously despite being the buyer. While things started out friendly during the sale, the tone shifted drastically once the purchase was complete. I encountered what felt like arrogance, evasiveness, and a lack of accountability when I needed help after the sale. My questions were ignored, even when I followed up multiple times, yet I continued receiving promotional emails urging me to return. I also had a disturbing interaction where an employee called me unexpectedly and made false accusations that were not only unfounded but easily disproven. It was aggressive and completely inappropriate — and I was forced to consider legal action if it continued. I regret completing my purchase here and truly wish I had gone to a different dealership for the same vehicle. I found another nearby location that has been much more helpful and professional, even though I didn’t buy the car from them. This dealership’s customer service appears to end the moment they have your signature. It was a complete shift — overnight — and unfortunately, their focus seemed to be entirely on the sale rather than any real commitment to customer satisfaction or follow-up. I have a strong credit profile and substantial car-buying experience, and I can confidently say this was the most disappointing dealership interaction I’ve ever had. If you value respectful, honest service — especially as a woman — I’d strongly recommend looking elsewhere. There are other Ford dealers in the area that are far more professional and worthy of your business and hard earned money. More
by Fidenemininunc
March 28, 2025
Just purchased a New 2024 F150 from Dwight Ford! Woody a home town Dwight Legend was a pleasure to work with in purchasing this truck! He listened to what I wanted in a truck and delivered to perf Woody a home town Dwight Legend was a pleasure to work with in purchasing this truck! He listened to what I wanted in a truck and delivered to perfection! I also wanted a good extended warranty and the finance team delivered on that as well! Next I went to the Service department were I ordered a number of accessories for my new truck. They installed everything I ordered before I took delivery of this new truck. I would recommend this Dealership to everyone I know! Thanks again Dwight Ford! More
by Ford Focus
Employees Worked With
Woody
May 07, 2024
What a great experience at Dwight Ford. I worked with Brandon from 2 hours away and it couldnt' have been a more pleasant experiece. From the beginning communication was great. Questions we I worked with Brandon from 2 hours away and it couldnt' have been a more pleasant experiece. From the beginning communication was great. Questions were answered promptly, negotiations were smooth and fair, and they even were kind enough to push my purchase date back a week. I had a trade as well, and they gave me a great offer. Finance was as good as I've experience... easy, FAST, and beat my credit unions rate. Thanks for a great experience, guys! More
by GideonT
Employees Worked With
Brandon Jackson
