Dyer Chevrolet Lake Wales

This was the best car buying experience in a long time, everyone was friendly, helpful a pleasure to deal with, they found me the suv I wanted and because of the great service I am now driving 35 miles mor everyone was friendly, helpful a pleasure to deal with, they found me the suv I wanted and because of the great service I am now driving 35 miles more to go get my other chevy serviced at dyer because of how nice and helpful everyone was, from valerie and cristina, to austin, monica, caleb everyone was happy to help Will definately recommend this dealership to my friends More

Very efficient and lot of choices specifically we like the Equinox we purchased a few years ago. the Equinox we purchased a few years ago. More

Frustrating place to go. Bought two vehicles here and have no complaints there. Got an extended warranty on my Silverado that I bought new. Had free oil and tire rotation wit Bought two vehicles here and have no complaints there. Got an extended warranty on my Silverado that I bought new. Had free oil and tire rotation with new truck. After service went to get fuel down the road at Gate and had visibly loose lug nuts after rotation was done. A year or so later I decided to give them another try and it got much worse. I called and spoke to the service supervisor who scheduled me for oil, tire rotation, tranny service, new spark plugs, and I specifically requested a multipoint inspection to stay ahead of needed repairs and to keep my warranty up to date with preventative maintenance. I came in the morning scheduled and they had no appointment or any knowledge I would be there. That’s concerning but I left it with them and said I’d pick it up Monday. Came in Monday and noticed the truck wasn’t washed with this $1275 service I paid for (every oil change and tire rotation previously they was the exterior). I think, oh well no biggie, I pay and get a receipt of payment and no other information. I asked the gentleman if there’s any issues found and he says no your good for another 100k miles and I go home. I’m at home and noticed the dust and dirt on tires and rims look like that weren’t touched. I investigated further and I knew I had a front right scratched rim, that I curbed. It was still on the front right. No rotation was done. I went back to service department to see what they have to say and request a multipoint inspection results and they have none and said it should have come with receipt, well it was never done. I know I had signs of an oil leak, brake pads need changed, but not a peep from this service department. Unorganized, unprofessional to say the least. I hate that I bought a warranty from this dealer because I do not want their shop touching my vehicle again. They are just full of excuses when questioned. And probably won’t read or address this review just like the others posted. 0 stars More

I unfortunately bought a used vehicle from them. The assured me that each vehicle they sell goes through a full inspection. Well, they lied. I started having problems the minute I drove it off the l The assured me that each vehicle they sell goes through a full inspection. Well, they lied. I started having problems the minute I drove it off the lot. They sold me a xx plan where they told me I can drive it through their scanner and it would pick up anything that was wrong with it. They told me the only issue they saw was some rust. again, they lied. I took it to my mechanic. The truck’s air filter was super dirty, and the valve cover gaskets were leaking on the passenger side. How did that pass their inspection? The only answer is, they are liars. They’ll do whatever it takes to sell a vehicle, even if it means taking advantage of people. I will never buy from here again. I’m Supposed to have oil changes and roadside assistance with them, they sold me a bunch of lies. I’m so disappointed. More

Son unos estafadores, lleve mi camioneta colorado a realizar un service y me la devolvieron peor, nunca se hicieron cargo de nada, me cobraron un diagnóstico 224 dólares y el arreglo sumaba 2950 dólare realizar un service y me la devolvieron peor, nunca se hicieron cargo de nada, me cobraron un diagnóstico 224 dólares y el arreglo sumaba 2950 dólares, y resulta que el,ruido era un tubo 24 que se habían olvidado en la parte de “la dirección de donde hacia ruido, menos mal que son certificados en mecánica general, un desastre desde el mecánico hasta los empleados que te reciben cuando llevas al service y el manager More

The dealership has NO integrity. The salesman I dealt with (Jessie) made an appointment with me to see a used car, we arrived and waited for Jessie about 30 minutes and then we were The salesman I dealt with (Jessie) made an appointment with me to see a used car, we arrived and waited for Jessie about 30 minutes and then we were told the car had sold about 30 minutes ago. They basically sold the car out from under us. So be careful the salesman will say anything to get you back in. I will not send anyone to this dealership and will strongly recommend everyone stay away. More

Another scummy bait and switch dealer advertising cars they do not have. Still showing the vehicle on their site days after telling me it was unavailable. they do not have. Still showing the vehicle on their site days after telling me it was unavailable. More

Well what disappointment went to this dealership to look for a Bolt come to find out like all Stealership they added a bunch of extra fees that of course no way around them when it came to the financing you for a Bolt come to find out like all Stealership they added a bunch of extra fees that of course no way around them when it came to the financing you can imagine that the price was SUPER HIGH AND THE MONTHLY PAYMENTS OUT OF THIS WORLD !!! This is why the automotive industry is in trouble and people are walking away they tried to offer me another vehicle of course not what I wanted and of course something they think is best not to me but to them and Obviously I am going to get the guilt trip on how they wore only trying to help me and the next thing I am going to get is to call to fix this but nothing changes I was lucky I was able to get my keys and leave I will not recommend this dealership More

Had an emergency situation with my vehicle and DYER❗️stepped up to the plate. They are excellent in every category. Truly making a difference in the industry, sales and service experience! DYER❗️stepped up to the plate. They are excellent in every category. Truly making a difference in the industry, sales and service experience! More

Best salesperson, she was really good, I love my car! My favorite thing about the car is the way it drives and it's easy on gas. My favorite thing about the car is the way it drives and it's easy on gas. More