Dyer Chevrolet - Service Center

This morning, I found a "Check Airbag" trouble message. When I showed up at Dyer Chevrolet without an appointment, it was crowded. But within half an hour, they got the Suburban into the shop, a message. When I showed up at Dyer Chevrolet without an appointment, it was crowded. But within half an hour, they got the Suburban into the shop, and found that the airbag was OK. The problem was frayed wires under the seat. Since they quoted me their basic diagnostic charge, I didn't want to spend more money, and I told them I'd fix the wires myself. But when I paid the bill, the mechanic came in and told me he had re-soldered and re-insulated the wires, and added new connectors. Thus, for the basic charge, they did additional work for free. Such great service is VERY RARE these days!! THANK YOU Dyer Chevrolet, and THANK YOU CARL MERRICK! More

Called to make appt for fri 1/4 at 730 wait 1 1/2 hrs after 1hr was told it would be 1/2 car was never even looked at till i became loud and mgr took care of it.craig lied when i asked him how long, i sa after 1hr was told it would be 1/2 car was never even looked at till i became loud and mgr took care of it.craig lied when i asked him how long, i saw car still in lot never looked at. More