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EAG Automotive Mt. Pleasant

Mount Pleasant, TX

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880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

July 24, 2019

Very fast and friendly! Quality of service was outstanding!! They made sure everything was completed on my truck and all recalls were fixed. Thanks for making my first visit More

by JORJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt Riley, Adrian Guerrero
Aug 30, 2019 -

EAG Automotive Mt. Pleasant responded

Hi JORJA, Thank you for your business and for sharing your experience. We have a great team in our service department and, as you found out, they really do a great job taking care of our clients. We hope that you will make us your only stop when it comes to your truck and when you get ready to buy another one, we would love to help you out there as well. Again, we appreciate you choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family"!

July 19, 2019

Better than Peter's!! You always are able to get us in for recalls and repairs!! Peter's Dodge maintenance won't even answer your call!! We were warned!!! More

by neldadanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt Riley
Aug 30, 2019 -

EAG Automotive Mt. Pleasant responded

neldadanny, Thank you for your business and for your kind words. We work hard to make sure that we have the parts necessary to take of our clients as quickly as possible. Thank you again for choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

July 19, 2019

Great experience! Jimmy was so helpful and helped me get exactly what I wanted at the best deal! It was my first time buying a car alone and it couldn't have gone any s More

by lkgray7990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark
Aug 30, 2019 -

EAG Automotive Mt. Pleasant responded

lkgray7990, Thank you for your business and your kind words. You are 100% right about Jimmy, he is truly a gentleman in the car business. We are very fortunate to have him on our team. Thanks again and congratulations on your car. We appreciate you and are honored to have you as a member of the "Elliott Family"!

July 18, 2019

Great Service Zek has been our salesman for several years. He has taken great care of us and our grandkids. He is great with customer service. Always on top of t More

by mkeener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel Ramirez
Aug 30, 2019 -

EAG Automotive Mt. Pleasant responded

mkeener, Thank you for your business and your kind words. You are right about Zeke, he is great and second to none when it comes to customer service. Thank you for trusting us to take care of your family and we are proud to have you as a part of the "Elliott Family"!

July 15, 2019

Service department Always superb in helping get your problems taken care of quickly. Great service department with care taken with my vehicle. Careful to make sure my Ra More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
Jul 18, 2019 -

EAG Automotive Mt. Pleasant responded

Kenny, Thank you for your business and sharing your experience. As you know, we have a great team in our service department that is ready, willing and able to assist you with pretty much anything that comes up with your vehicle. Again, we appreciate you choosing Elliott Auto Group and we are honored to have you as a member of the "Elliott Family"!

July 15, 2019

Not happy-still don't have my car a month after buying I bought a pre-owned 2016 Ford Edge from Elliot Auto group almost a month ago. I loved the car and it only has 26k miles. During the test drive there More

by kwilkins005
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tee Green, Robert French
Jul 18, 2019 -

EAG Automotive Mt. Pleasant responded

kwilkins005, First off, we would like to apologize for the issues that you have had with your vehicle and we can certainly understand your frustration. I understand that our service department reached out yesterday to give you an update on the repairs. I know that is of little comfort as you haven't been able to take your car home. We are continuing to work with Ford to get everything rectified. Again, we apologize for your experience.

July 15, 2019

PROBLEMS WITH MY ECO DIESEL I HAVE BEEN HAVING PROBLEMS AND RECALLS ON MY ECO DIESEL RAM 1500. I HAVE BEEN USING ANOTHER DEALERSHIP AND HAVE NOT BEEN VERY SATISFIED WITH THE SER More

by carl.davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt Riley
Jul 18, 2019 -

EAG Automotive Mt. Pleasant responded

carl.davis, Thank you for your business and for sharing your experience. I understand that issues with your vehicle is a pain. However, I am glad we were able to help you out. As you found out, our service team is great and really cares about our clients. Again, we appreciate you choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family"!

July 11, 2019

On the Road Again Vehicle started running rough while traveling. My #3 injector stop working. They replaced the injector, cleared the code getting me and my family back More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt Riley
Jul 18, 2019 -

EAG Automotive Mt. Pleasant responded

Joe, Thank you for your business and for sharing your experience. Sorry to hear that you had injector problems, however I am glad that we were able to get you fixed up and back, as you put it, "On the road again". As you found out, we have a great team in our service department who are knowledgeable and very talented. Again, we appreciate you choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family"!

July 11, 2019

worst dealer i ever delt with said they would repair problems found during test drive and did not they lied just to get my money and trade.tire preasure sensors do not need to be w More

by biggreentractor59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dalton Rosegrant
Jul 18, 2019 -

EAG Automotive Mt. Pleasant responded

Gary, It is unfortunate that you are not happy with your truck. I know that Dalton spent a lot of time working with you in order to get you into a vehicle that worked with your situation. Certainly, a 2007 Nissan Frontier is not the fanciest truck in the world and being 12 years old, there are going to be some things that are not like new. That is why it is sold "As Is", which was clearly stated on the paperwork you signed as well as on the window sticker of the truck itself. It is also why it was priced at the amount it was. I hope that you will grow to love your truck and that it will serve you well for many years to come.

July 10, 2019

Great service dept! Took great care of my older Jeep. Had a small problem with A/C. They fixed it without trying to sell me whole new system. Had them detail it and it lo More

by jake.fruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt Riley
Jul 18, 2019 -

EAG Automotive Mt. Pleasant responded

jake.fruth, Thank you for your business and for sharing your experience. I appreciate you mentioning that our team was able to fix your A/C issue without you having to replace the system. That truly sums up what we do here. We are here to help you and do so without forcing unneeded costs or services on you. We have an extremely talented group of highly trained folks that work hard to make sure that your vehicle is in great shape to keep you safe and comfortable. Again, thank you for choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family"!

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