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EAG Automotive Mt. Pleasant

Mount Pleasant, TX

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880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

May 26, 2015

Picky Customer The whole Elliot Auto team made me feel comfortable! Zameon Lewis helped me online to find what I needed. Very patient and understanding throughout pr More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Zameon Lewis
Jun 01, 2015 -

EAG Automotive Mt. Pleasant responded

Teresa, First off, thank you for your business and secondly, thank you for your kind words. It is very common that folks will be in the frame of mind to get a new vehicle, but, may not be certain which vehicle and that is where our crack staff comes in. Zameon excels at focusing on your particular set of needs and wants to assist you in making the correct decision for your situation. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

May 21, 2015

new car purchase This was hands down the best & easiet car buying experience I have ever had! Starting with Joey Smith the salesman, to Bryan Loveless & Robby Dunn. I More

by Ramona C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn, Joey Smith
May 21, 2015 -

EAG Automotive Mt. Pleasant responded

Ramona, I want to thank you for your business and also for sharing your experience. You spoke eloquently about how easy the process of purchasing your Jeep here at Elliott Auto Group was. Unfortunately, there are dealerships out there that try to sneak things in on their clients to raise the cost and provide little value. That isn't how we work here. Thank you for pointing that out. Again, we appreciate you choosing Elliott Auto Group and we want to welcome you to the "Elliott Family"!

May 21, 2015

Excellent Customer Service & Sales Team!! I went to several dealerships in the Texarkana Area and was not satisfied with the price they were offering for the truck I wanted and not happy with More

by Steven Studdard, Nash, TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn
May 21, 2015 -

EAG Automotive Mt. Pleasant responded

Steven, Thank you for allowing us at Elliott Auto Group to assist you in your purchase of your new RAM 2500 as well as for taking the time to share your experience. You brought up a great point I would like to briefly expound upon. You stated that you had been to several other dealerships in the Texarkana area and yet weren't happy with the offers you received. One of the great things about the technology available to us in the auto industry now is that we are able to truly see live market pricing on our vehicles and also on the ones that are traded in and that is how we base our own pricing. This way we are never in a situation where our numbers are out of whack. We understand that you have multiple choices when buying a vehicle and we feel it is our responsibility to make sure that you are getting the best value for your money. As you know, not everyone does business this way. Again, thank you for choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family"!

May 19, 2015

so long caddy hello lincoln matt wen't out of his way to let me make a choice. best yet my wife was very happy and you know if she's happy then so am i. More

by veryl1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Matt Farrer
Jun 01, 2015 -

EAG Automotive Mt. Pleasant responded

veryl1962, We would like to thank you so much for your business and for your kind words. You said that Matt "went out of his way to let me make a choice" and I wanted to touch on that for a moment. In a lot of situations, you find that the dealer is more concerned about selling a particular vehicle instead of taking into account what is best for the client. That is not the Elliott way. Matt does a great job of focusing on his clients needs and wants and then consults and advises them as to which vehicle may be the right fit for them...and their wives. Thanks again for choosing Elliott Auto Group, enjoy your new Lincoln and welcome to the "Elliott Family"!

May 15, 2015

One Happy Momma! Elliot Auto Group has what you're looking for including a very friendly and professional team to deal with. I just bought a 2013 F150. I knew the firs More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Reynolds
Jun 01, 2015 -

EAG Automotive Mt. Pleasant responded

"One Happy Momma", Thank you for choosing Elliott Auto Group! We would also like to thank you for letting us know about your experience. Isn't it exciting when you test drive that vehicle (in your case your 2013 F-150) and you know that you are in the perfect fit for you? Jeremy Reynolds is fantastic at truly listening to his clients and advising them about what might be "the one" without ever being pushy or making his clients uncomfortable. Again, thank you for your business and welcome to the "Elliott Family"!

May 15, 2015

Great purchase Dalton didn't try and push anything on us, he took the time to let us really way our options. He was very helpful and professional. More

by Mfilipenko13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn
May 15, 2015 -

EAG Automotive Mt. Pleasant responded

Mfilipenko13, Thank you for your business and for taking the time to share your experience. Dalton may be new in the auto business but he definitely is a hard worker and puts his clients needs first. Thanks again for choosing Elliott Auto Group and welcome to the "Elliott Family"!

May 14, 2015

My first purchase at Elliott Joey was great. they went all the way to Kansas to get the truck I wanted. Robby was a great help with the financing and all the paperwork. thanks Bry More

by happy buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn, Joey Smith
May 15, 2015 -

EAG Automotive Mt. Pleasant responded

happy buyer, I want to thank you for your business and for taking the time to share your experience. You stated that "they went all the way to Kansas to get the truck I wanted", this is a great point of which many people may not be aware. Even though you may not see exactly what you are looking for on our lot, we can almost always get the vehicle you desire. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

May 14, 2015

Unique Sales Experience I have bought alot of vehicles over the years, but I have never had the incredible experience before that I had with the Elliott team. Jimmy Clark, m More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Charlie Wilbanks
Jun 01, 2015 -

EAG Automotive Mt. Pleasant responded

Randy, Thank you for your business and for taking the time to share your experience. You mentioned that that you had a great experience with no pressure, that is pretty much our business model. Jimmy Clark is one of the most knowledgeable people in the car business and when you combine that with his personality and care for his clients, he stands right on the top of the mountain. Again, thank you for choosing Elliott Auto Group, we are proud to have you as a member of the "Elliott Family"!

May 13, 2015

Chevy High Country The Elliott team is very professional and goes above and beyond the call of duty in providing exceptional customer service. All in all an excellent e More

by High_Country
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Mark Safford, Jason Hein
May 13, 2015 -

EAG Automotive Mt. Pleasant responded

High Country, Thank you for your business and for sharing your experience. You mentioned that our team "went above and beyond the call of duty in providing exceptional customer service", that is, in fact, our goal. Mark Safford is phenomenal at taking great care of his clients. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

May 09, 2015

Two Happy Customers on the same day.!!!! Altogether we have purchased five vehicles from Elliott and found the staff to be very helpful and courteous. Our sales person this time was Ezekiel More

by 2happycustomers,sameday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn, Monty Vaughn, Ezekiel Ramirez
May 13, 2015 -

EAG Automotive Mt. Pleasant responded

Ed and Linda, Thank you for your business and for taking a moment to let people know how enjoyable purchasing a vehicle can be when you work with the right people. Zeke is great with his clients, he knows his products and is always willing to do whatever he can to assist. Again, thank you for choosing Elliott Auto Group (for the 5th time) and for being such a great member of the "Elliott Family"!

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