EAG Automotive Mt. Pleasant

EAG Automotive Mt. Pleasant responded

Hi Kimmy, Thank you for your business and for taking the time to share your experience. You brought up something that I wanted to expound on. A lot of people don't realize that we have a phenomenal program to help you establish or re-establish your credit and you can buy a great vehicle. David and Rossel are excellent at helping folks get into a quality vehicles regardless what the situation. Again, thank you for your business and welcome to the "Elliott Family"!

EAG Automotive Mt. Pleasant responded

findley320, WOW! Thank you so much for your kind words and for your business. It is great to hear from some of our long time clients who have dealt with us over the years and know that top notch customer service is what you get here at Elliott Auto Group. Bryan is fantastic at listening to find out exactly what your needs and wants are in your new vehicle. It is his experience and dedication to you (the client) that makes him, as you said, "Best of the best!". Again, thank you for taking the time to share your experience with us and for being such a loyal member of the "Elliott Family".

EAG Automotive Mt. Pleasant responded

Clyde Kyle, Thank you for your business and for your kind words. Also, congratulations on your first new car! Buying a new vehicle should be an exciting time, not a drain on your patience. We are proud that we were able to make your experience with us a great one. Chase may be relatively new to the car business, but he does a great job and puts his client's needs first. Again, we thank you for choosing Elliott Auto Group and we are thrilled to have you as a member of the "Elliott Family"!

EAG Automotive Mt. Pleasant responded

Oilfield Hand, First off, let me apologize on behalf of Elliott Auto Group for your truck not being prepared for you the way it should have been. I can assure you that your concerns have been addressed from within. I would also like to let you know that we would like to offer you a free detail on your truck at your convenience. When you are ready, just let Bryan Loveless, the Sales Manager, know and we will gladly take care of you. We appreciate your business and again, we are sorry for the inconvenience that you experienced. We are proud to count you as a member of the "Elliott Family".

EAG Automotive Mt. Pleasant responded

Jthammond, We absolutely appreciate you taking the time to make the 2 1/2 hour trip to see us and, of course, we thank you for your business. Matt (or the "Vanilla Gorilla" as we sometimes call him) is truly one of the best in the business. He honestly cares for his clients and puts their wants/needs as his top priority. Again, thank you for your business and welcome to the "Elliott Family".

EAG Automotive Mt. Pleasant responded

Cpipkin, Thank you so much for your business as well as for sharing your experience. Jeremy is an experienced sales consultant that realizes the value of your time and to that end, he does a great job of making sure that he has all the information necessary to work on your behalf so that the interruptions to your day are kept to a minimum. Again, we thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family".

EAG Automotive Mt. Pleasant responded

Ashley, We really appreciate your business and also your willingness to share your story. It seems like somewhere down the line, people forgot that buying a new vehicle is supposed to be fun and enjoyable. We do all that we can to try to bring back that aspect of the car buying experience and it was our pleasure to make your time with us a great one. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

EAG Automotive Mt. Pleasant responded

mark_sporty, I would like to thank you for your business and for sharing your experience. We would also like to thank you for your patience when the issue about the 4-Wheel Drive appeared. While our primary job here is to sell vehicles, it is even more important to us that the vehicles we sell are something that we would be willing to put our own family in. It was our pleasure to deliver your Raptor to you at your home in Dallas (and fill the gas tank, too!). Zameon and Brian are a great tandem that makes certain that their clients are always the top priority. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

EAG Automotive Mt. Pleasant responded

Dabby07, Thank you for your business and for taking the time to share your experience. You mentioned that we were about to close but stayed late to help you find the right vehicle. That is exactly the way we do business. Our clients always come first. Robby and Victor are a great team and they work diligently to make sure that all of your questions are answered and that you find the perfect vehicle for you and your situation. Again, thank you so much for your glowing words, it is great to hear that the dedication and hard work we put in helped you get the car that you are "in love with". We appreciate you choosing Elliott Auto Group and want to welcome you to the "Elliott Family".

EAG Automotive Mt. Pleasant responded

Rachel, Thank you for your kind words and for choosing Elliott Auto Group. You bring up so many great points, I just want to touch on a couple of them. You said, "Everyone employed there treated me with the upmost respect from the second I drove onto the lot.". Yes ma'am, that is how we run our business. Everyone, whether they are looking to buy a new (and extremely cool) Mustang GT Convertible, or if they are just getting an estimate on some service work, is important to us and we appreciate the opportunity to assist in any way that we can. You also mentioned that your experience with us was, "the smoothest car buying experience ever!". We are constantly working and refining our process to make sure that it is exactly that, very smooth and simple. Again, thank you for your business and welcome to the "Elliott Family"!